O'Recia Broadway
Gibsonton
Summary
Dependable team member with extensive experience in recruitment and onboarding. Skilled in conflict resolution and process optimization, contributing to increased efficiency and a positive work environment. Achieved enhanced workflow processes in logistics, showcasing effective communication, critical thinking, and multitasking skills. Detail-oriented with strong background experiences and implementing workflow improvements to drive productivity and accuracy.
Overview
6
6
years of professional experience
Work History
FC Associate
Amazon
Ruskin, FL
04.2020 - Current
- Recruiter (Seasonal) 2021-2022
- Launched and assisted the opening of TPA4
- Traveled to HPT1, Sarasota, Land O' Lakes delivery stations to onboard new hires
- Maintained accurate records of recruitment activates, ensuring compliance with legal requirements and company policies.
- Operated and oversaw applicant tracking and candidate management decisions
- EPJ and jam certified
- Experienced training in Audit/DEA, forklift, center rider, and TDR
- Transship Lead PG
- Onboarded process for new hires
- Main dock, flats, and transship problem solve trained
- Ambassador since 2023
- Trained 25+ new and/or promoted managers (L4-SR OPS)
- Trained 150+ AA and Retains to new and existing associates
- Led team in executing daily inventory management processes, ensuring accuracy and efficiency.
- Enhanced onboarding experience
- Implemented workflow improvements that increased order processing speed and minimized errors.
- Worked with Word, Excel/Quip, Outlook
- Mentored associates in operational best practices, fostering a collaborative work environment.
- Overlooked associates in high demand periods throughout the day to keep smooth workflow
- Coached associates for wrong staging, live loadings, and wrong container opening.
- At TPA4 I designed the office layout for a smoother hiring process, conducted check-in, I-9 employment eligibility verification, drug test, badge photos, handling cancellation issues and customer complaints.
- Established and maintained positive relationships with trainees and other associates.
Team Lead
Subway
Brandon, FL
01.2020 - 04.2020
- Led daily operations to ensure efficient food preparation and customer service.
- Trained and mentored team members on best practices in food safety and quality standards.
- Inventory management processes to reduce waste and enhance stock accuracy.
- Implemented staff scheduling solutions to optimize labor costs while meeting peak demand periods.
- Handled incoming customer calls and facilitated complaint resolution to improve service quality.
Education
High School Diploma -
Brandon High School
Brandon, FL07-2020
Skills
- Dependable Team Member
- Conflict Resolution
- Ownership/High Standards
- Partnership Skills
- Outstanding Patience
- Effective Communication
- Employee Relations
- Critical Thinking Skills
- Positive Demeanor
- Experienced in Software Navigation
- Effective Multitasking
- Quick Learner
Timeline
FC Associate
Amazon
04.2020 - Current
Team Lead
Subway
01.2020 - 04.2020
High School Diploma -
Brandon High School