OREN BEN-BRITH
Miami
Summary
Director-level AI Automation & E-Commerce Systems Leader specializing in designing, deploying, and scaling agent-based workflows across CX, logistics, marketing, and operations. Expert in Shopify automation, n8n/make pipelines, RAG-based systems, and marketplace integrations. Proven track record of building lean AI infrastructures that drive revenue, reduce operational load, and create measurable efficiency at scale.
Overview
8
8
years of professional experience
Work History
Director of E-Commerce & AI Systems
King of Christmas
01.2024 - Current
- Built AI-driven workflows using n8n, RAG pipelines to automate CX, logistics, influencer ops, and product data enrichment.
- Integrated Shopify, Amazon, Walmart, ShipHero into unified automation layers for routing, fulfillment, and exception handling.
- Scaled a seasonal DTC brand to $25M ARR by deploying AI-first infrastructure across operations, marketing, and support, eliminating large swaths of manual work.
- Implemented multi-agent systems automating ticket triage, catalog updates, order exceptions, and content workflows.
Computer Systems Analyst
REP AI
01.2023 - 01.2024
- Built and launched AI-powered internal tools for workflow automation, analytics, and product operations.
- Communicated roadmaps to executives; led system improvements reducing errors and latency.
- Product-aligned execution contributed to $1M+ ARR in 7 months.
- Led multiple projects from concept to deployment, including onboarding flows, customer education systems, and and automated analytics reporting.
Partnerships & Operations Manager
Kalder
01.2022 - 01.2023
- Improved UX and platform performance through data-driven insights, increasing retention and sign-ups.
- Led website revamp and SEO content strategy to support brand loyalty initiatives.
- Built and shipped a Shopify loyalty plugin, enabling brands to embed incentive mechanics directly into their storefronts.
- Analyzed user behavior and traffic patterns to optimize conversion funnels.
AI Systems Consultant
Metaskins
01.2020 - 01.2023
- Evaluated AI tools, conducted performance tests, and prepared adoption recommendations.
- Assessed integration potential with existing workflows and oversaw technical implementation.
- Validated model performance, usability, and reliability through structured testing.
- Worked closely with engineers to ensure clean deployment and stable rollouts.
E-Commerce Ops Manager & Data Analyst
Cymbio
01.2020 - 01.2022
- Built SQL automation tools and documentation for internal engineering workflows.
- Managed daily operations across Mirakl, DSCO, CommerceHub, and Walmart Marketplace.
- Improved CRM workflows by 35% and served as primary onboarding lead for 20+ brands.
- Led analytics initiatives ensuring data accuracy and on-time delivery.
Data Analyst
Talent.com
01.2019 - 01.2020
- Managed and analyzed data across 50+ enterprise accounts.
- Wrote advanced SQL queries across distributed systems.
- Produced monthly conversion and revenue insights to guide marketing decisions.
- Led forecasting and data storage optimization initiatives.
E-Commerce Ops Manager & Data Analyst
Italgem Steel
01.2018 - 01.2019
- Conducted market + competitive research for new product launches.
- Built landing pages and wrote high-performing sales copy.
- Implemented IT + process optimizations across e-commerce stack.
- Managed CS, pricing, and sales analytics end-to-end.
Education
BBA - Entrepreneurial Management
Reichman University
01.2018
Skills
- REST API's
- Shopify
- Amazon
- Walmart
- Target
- ShipHero
- N8n
- Figma
- Replit
- Makecom
- Zapier
- Loveable
- Jira
Accomplishments
• Google Analytics
• Google Ads
• AI Workflow Automation
• Multi-Agent Orchestration
• RAG Systems
• LLM Application Engineering
• Shopify & Marketplace Integrations
• Data Pipelines
• E-Commerce Infrastructure
• CX Automation
• WMS/OMS Automation
• Systems Architecture
• SQL
• Process Optimization
• Technical Product Execution
LANGUAGES
English
French
Hebrew
Timeline
Director of E-Commerce & AI Systems
King of Christmas
01.2024 - Current
Computer Systems Analyst
REP AI
01.2023 - 01.2024
Partnerships & Operations Manager
Kalder
01.2022 - 01.2023
AI Systems Consultant
Metaskins
01.2020 - 01.2023
E-Commerce Ops Manager & Data Analyst
Cymbio
01.2020 - 01.2022
Data Analyst
Talent.com
01.2019 - 01.2020
E-Commerce Ops Manager & Data Analyst
Italgem Steel
01.2018 - 01.2019
BBA - Entrepreneurial Management
Reichman University