Oriff Madhoo
The Bronx,NY
Summary
Competent Psychiatric Social Health Tech who is knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by providing therapeutic care and improving confidence. Hardworking, reliable and dedicated.
Overview
17
17
years of professional experience
Work History
Psychiatric Social Health Tech
Bellevue Hospital
09.2022 - Current
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds to check on residents.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Provided crisis intervention to support clients during times of urgent need.
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Security Guard and Customer Service Rep
Capital One Bank
01.2015 - 04.2022
- Immense ability to handle crisis situations promptly and effectively.
- Provided protection for bank's physical assets.
- Observed CCTV system for any suspicious personnel or activity.
- Worked alongside branch director to implement bank security guidelines.
- Made sure Covid-19 Safety Protocols were being followed upon entrance to bank.
- Assisted customers in making online accounts.
- Investigated and resolved customer inquiries and complaints quickly
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
Driver's Helper
United Parcel Service
01.2009 - 01.2019
- Loaded and unloaded the delivery truck by hand or by use of handtruck or dolly
- Pad, stack, and secure items in position on the truck to preventdamage during transport
- Delivered and stacked merchandise on customer's premises if needed.
Front Desk Assistant
Morris Park Boxing Gym
01.2010 - 01.2015
- Answered telephone calls and booked appointments
- Maintained safe and organized environment for both staff and guests.
- Screened visitors, signing guests in and out
- Janitorial duties such as wiping down equipment, dusting, and sweeping
- Gave new or inquiring members tours of premises.
Ramp Agent
John F. Kennedy Airport
01.2007 - 01.2009
- Loaded luggage and carry-on bags onto conveyor belts to scan contents
- Removed prohibited items from luggage and carry-ons
- Transferred items from check in areas to assigned departure area
- Monitored ramp activity ensuring customer and baggage safety.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 50 daily flights
Education
Services- 8 Hour Pre-Assignment Security Guard - Security Services Administration And Management
Y.E.S. Training
Brooklyn07.2015
Yisrael Educational Services- 16 Hour Security Job Training -
Y.E.S. Training
Brooklyn,NY07.2015
High School Diploma -
Web Dubois Academic High School
Brooklyn,NY07.2010
Skills
- CPR/First Aid Certification
- Obtained Security License from Allied Universal in 2015
- Good Judgement
- Interpersonal, Written, and Verbal Communication Skills
- Managed multiple tasks within set procedures
- Track record of working in busy fast-paced environments
- Ability to perform range of in office tasks like scheduling
- Security Monitoring
- Walking Rounds
Timeline
Psychiatric Social Health Tech
Bellevue Hospital
09.2022 - Current
Security Guard and Customer Service Rep
Capital One Bank
01.2015 - 04.2022
Front Desk Assistant
Morris Park Boxing Gym
01.2010 - 01.2015
Driver's Helper
United Parcel Service
01.2009 - 01.2019
Ramp Agent
John F. Kennedy Airport
01.2007 - 01.2009
Services- 8 Hour Pre-Assignment Security Guard - Security Services Administration And Management
Y.E.S. Training
Yisrael Educational Services- 16 Hour Security Job Training -
Y.E.S. Training
High School Diploma -
Web Dubois Academic High School
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