Oriana Alderete
Vista,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
20
20
years of professional experience
Work History
Market Access Director
Tecnofarma Chile SA
Santiago , Chile
01.2020 - 06.2024
- Developed and implemented strategic plans to ensure organizational goals were met.
- Managed budgeting and financial planning processes for the organization.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Ensured compliance with all relevant regulations, policies and procedures.
- Facilitated collaboration between teams by encouraging open communication channels.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Identified opportunities for improvement in operational performance metrics.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Coordinated resources across departments to maximize productivity levels.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Prepared presentations for board meetings summarizing key developments within the company.
- Negotiated high-value contracts with vendors and partners to optimize resource allocation.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Monitored market conditions and competitor activities to inform business decisions.
Market Access Manager
Novartis Pharmaceuticals
Santiago, Chile
08.2014 - 12.2019
- Developed and implemented strategic plans to achieve company objectives.
- Collaborated with other healthcare professionals to ensure continuity of care for patients.
- Coordinated with other departments to ensure proper communication between providers and patients throughout their care journey.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Analyzed market trends and competitor activity to inform business strategy.
- Ensured compliance with regulatory requirements and industry standards.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Created monthly reports for senior management summarizing operational performance metrics.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Patient Access Specialist
Roche Diagnostics Corporation
Santiago , Chile
11.2010 - 07.2014
- Participated in regular meetings with stakeholders to discuss progress on projects.
- Participated in regular meetings with stakeholders from other departments to discuss relevant topics such as system access policy changes.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Educated patients about financial policies and procedures at facility; explained benefits of various payment options available.
- Identified discrepancies between billed charges versus what was actually received from the payer and insurance company.
- Demonstrated knowledge of coding systems used in healthcare setting for reimbursement purposes.
- Maintained awareness of government regulations, health insurance changes and financing options.
Key Account Manager
Roche Diagnostics Corporation
Santiago , Chile
01.2004 - 10.2010
- Developed and implemented key account plans to meet customer needs and increase company profitability.
- Negotiated contracts and terms of agreement with key accounts, ensuring profitability and compliance.
- Maintained a deep understanding of client products and services in order to effectively promote them.
- Established strong relationships with clients through regular communication and follow-up activities.
- Resolved conflicts between customers and other departments by identifying root causes and proposing solutions.
- Created presentations for key stakeholders regarding progress updates or proposals for new initiatives.
- Coordinated cross-functional teams for successful execution of projects related to large scale accounts.
- Analyzed market trends, customer feedback, and pricing strategies to recommend changes in product offerings or services.
- Managed the relationship between internal teams and external customers.
Education
Master of Science - Marketing Management And Research
Pontificia Universidad Catolica De Chile
Santiago De Chile12-2012
Bachelor of Science - Pharmaceutical Sciences
Pontificia Universidad Catolica De Chile
Santiago De Chile12-2002
High School Diploma -
Javiera Carrera School
Santiago De Chile12-1996
Skills
- Business Development
- Project Management
- Healthcare knowledge
- Patient Care Assessment
- Strong leadership
- Staff Development
- Team Management
- Team building
- Critical Thinking
- Self Motivation
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Market Access Director
Tecnofarma Chile SA
01.2020 - 06.2024
Market Access Manager
Novartis Pharmaceuticals
08.2014 - 12.2019
Patient Access Specialist
Roche Diagnostics Corporation
11.2010 - 07.2014
Key Account Manager
Roche Diagnostics Corporation
01.2004 - 10.2010
Master of Science - Marketing Management And Research
Pontificia Universidad Catolica De Chile
Bachelor of Science - Pharmaceutical Sciences
Pontificia Universidad Catolica De Chile
High School Diploma -
Javiera Carrera School
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