Paul Pickerrell, MSW, MBA
Ormond Beach,FL
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
9
9
years of professional experience
Work History
Market Access Director
PointClickCare Technologies
Ormond Beach, FL
03.2024 - Current
- Led strategic sales initiatives across 50 states and generated 10 million dollars in ARR for the business.
- Implemented innovative solutions to increase network growth, which resulted in unlocking new payer sales opportunities.
- Supported value demonstration initiatives and outcomes-based contracting discussions with federal, state and enterprise level executives
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Prepared strategic account plans, accessed market analytics, and leadership presentations
- Achieved timely project delivery by fostering collaboration among commercial and clinical teams. Enhanced communication and alignment across functions through a strong teamwork culture. Strengthened interdepartmental coordination, resulting in improved effectiveness.
Network Development Manager
Concert Health
Ormond Beach, FL
01.2021 - 11.2022
- Achieved notable success by cultivating and sustaining a well-balanced pipeline of opportunities, leading to the successful acquisition of contracts with six healthcare systems totaling over $3,440,000 in value
- Drove the onboarding process for new partners at Concert Health, ensuring a clear understanding of the organization's mental health solutions and how partners could effectively integrate them into their networks.
- Leveraged Salesforce and Definitive Healthcare to penetrate companies and capturing opportunities that generate new relationships for the Sales team.
- Developed and presented compelling financial Proformas to executive leadership teams, leveraging in-depth market research to identify and capitalize on new payor reimbursement structures for collaborative care
- Drove demand creation by providing comprehensive clinical knowledge on integrated behavioral health solutions to drive down emergency department costs
- Mentor and coach new hires across the region in referral processes, CRM software, and growth initiatives for success
- Virtually support high volume territories across the region
- Collaborated with Operations to identify key market trends and opportunities
Medical Social Worker
Advent Health
Daytona Beach
06.2017 - 05.2021
- Precepted and trained all new employees within Care Management Department
- Appointed Chief Council Member and presented on topics such as length of stay, employee engagement, discharge barriers, and readmission prevention tactics
- Promoted and provided optimum patient outcomes through resourcefulness and innovative problem solving skills
- Ability to work independently and within an interdisciplinary team of healthcare providers
Inpatient Clinical Manager: Care Management
Advent Health
Daytona Beach
12.2020 - 02.2021
- Worked cohesively with the director of case management and managed the day-to-day operations for 50 care managers, 6 care management assistants and 2 remote transitional care nurses
- Co-developed Case Management University and lead weekly discharge planning training sessions which accounted for a 15% reduction in staff turnover from Q2-Q4
- Provided leadership oversight to the inpatient merger of Complete Health Accountable Care Organization- Ormond Beach East and West clinics encompassing over 200 high risk patients and 12 primary care physicians
- Worked cohesively with the director of case management and managed the day-to-day operations for 50 care managers, 6 care management assistants and 2 remote transitional care nurses
- Provided clinical oversight to a 20-bed ambulatory surgical unit during the COVID pandemic and reduce observation length of stay by 5% from June 2021- December 2021
- Researched and developed strategies around IV substance use and IV antibiotics cases for Medicaid patients which lead to a 30% reduction in inpatient hospital admissions in Q2 and Q3 of 2021
Territory Account Manager
Promises Behavioral Health
06.2019 - 09.2020
- Developed and maintained positive relationships with 300 key psychiatric referral sources including hospitals, unions, employee assistance programs, military bases, other substance abuse providers, private practitioners, courts, law offices, schools, and recovery advocacy groups to meet and exceed census goals
- Facilitated a community needs assessment that later led to the development and management of a 5-million-dollar Florida Healthcare Plans Residential and PHP in-network contract.
- Trained and managed 4 clinical therapists within a designated sales region to grow the EAP residential program at Promises Five Palms treatment facility.
- Sourced new referrals and grew the Daytona Beach and Jacksonville market by 60% leading to a 50% increase in primary mental health residential referrals and $150,000 net profit in 2020
Education
Master of Business Administration and Healthcare Management - MBA-HCM
Western Governor’s University
10-2020
Master of Clinical Social Work - MSW
Baylor University
05-2017
Bachelor of Psychology - BA
Belhaven University
05-2015
Skills
- Leadership Mindset
- Identify Key Trends and Market Demands
- Tactical Execution of Sales Strategies
- Innovative Problem Solver
- Strong Independent Work Ethic
- Exceptional competence in identifying key influencers within an organization to influence operational growth and client retention
- Strong business acumen and understanding of dynamics within Managed Care Organizations to identify provider and customer needs and create business opportunities in a competitive environment
- Outstanding ability to collaborate and demonstrate success working independently and within cross functional teams of sales & operations
- Articulate clearly, personally, and professionally with well-defined presentation skills
Timeline
Market Access Director
PointClickCare Technologies
03.2024 - Current
Network Development Manager
Concert Health
01.2021 - 11.2022
Inpatient Clinical Manager: Care Management
Advent Health
12.2020 - 02.2021
Territory Account Manager
Promises Behavioral Health
06.2019 - 09.2020
Medical Social Worker
Advent Health
06.2017 - 05.2021
Master of Clinical Social Work - MSW
Baylor University
Bachelor of Psychology - BA
Belhaven University
Master of Business Administration and Healthcare Management - MBA-HCM
Western Governor’s University
President's Club- Exceeded Network Growth Quota in 2025
I was awarded the "Top Performer" award in 2025 for exceeding the Market Access network growth quota of 4 million net new Emergency Department visits added to the national network.