Oriana Cataldo
Orlando,Florida
Summary
Motivated Service Worker with exceptional social skills with more than 5 years of experience, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Services and Nutrition
Orange County Schools
02.2023 - Current
- Food preparation, service and clean up tasks
- Previous vocational training and experience in commercial or industrial food preparation and service, and demonstrated a wide range of knowledge, skills and abilities in the field.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
Breakfast Attendant Wingate
J&A Solution Cleaning
03.2019 - 05.2021
- Experience in the food service and customer service, ability to follow food handling guidelines to ensure that guests receive the best quality food and service possible.
- Improved guest comfort and satisfaction through personalized service and support.
- Cooked and served made-to-order omelets, french toast and pancakes.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
Supervisor Housekeeper J&A Solution Cleaning
J&A Solution Cleaning
02.2018 - 02.2019
- Training housekeepers on cleaning and maintenance tasks
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Journalist
Alcaldia De Puerto Cabello
07.2015 - 01.2018
- Use Creative production techniques for contend current
- Writer contends for web publication and update information as the stories unfold
- Platform update of the Engineer Information
- Wrote, edited and produced stories for Internet and digital channels.
- Researched and gathered information to develop accurate and credible stories.
Baker
La Coromoto
02.2010 - 07.2015
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Trained and supervised new employees on bakery operations and procedures.
- Developed recipes for new products and improved existing recipes.
- Followed food safety standards when handling ingredients.
Education
Social Communicator -
University Arturo Michelena
12.2013
Skills
- Office Management
- Food Service
- Inventory Control
- Equipment Maintenance
- Customer Service
- Database Administration
- MS Word
- MS Excel
- MS PowerPoint
Certification
- Certified ServSafe
- Certified Nutrition
- Certified Culinary II
- Certified Serving and Safe
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food Services and Nutrition
Orange County Schools
02.2023 - Current
Breakfast Attendant Wingate
J&A Solution Cleaning
03.2019 - 05.2021
Supervisor Housekeeper J&A Solution Cleaning
J&A Solution Cleaning
02.2018 - 02.2019
Journalist
Alcaldia De Puerto Cabello
07.2015 - 01.2018
Baker
La Coromoto
02.2010 - 07.2015
Social Communicator -
University Arturo Michelena
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