Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ORIANY RIOS

ORIANY RIOS

Miami

Summary

Proactive and goal-oriented professional with expertise in AI technologies, prompt engineering, AI image generation, and intelligent automation. Demonstrates excellent time management and problem-solving skills, with a proven ability to quickly learn and apply new technologies. Known for reliability and adaptability in leveraging AI solutions to drive team success and organizational growth.

Overview

6
6
years of professional experience

Work History

Sales Data Analyst

Morna Tech
06.2023 - 04.2024
  • Built client loyalty by providing exceptional service and consistent follow-ups.
  • Assisted customers with inquiries and order placements efficiently and effectively.
  • Delivered personalized service to increase sales and enhance customer satisfaction.
  • Gained in-depth product knowledge through ongoing training and development initiatives.
  • Collaborated with marketing to create tailored promotional materials for key industries.
  • Analyzed sales trends to uncover revenue growth opportunities and strategic insights.

Remote Telephone Operator

Call Center Solutions
01.2023 - 06.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Established rapport with callers through active listening and empathetic responses.
  • Resolved complaints effectively, ensuring customer satisfaction and retention.
  • Provided exceptional service, enhancing overall customer experience and loyalty.
  • Addressed customer concerns quickly, maintaining high levels of satisfaction.

Data Entry

Freelancer
01.2021 - 01.2022
  • Transfer the content of audios to written documents.
  • Analyze the data obtained.
  • Filling data tables.
  • Making reports.
  • Reduced errors in shipment records by diligently reviewing and verifying data entry.

English - Spanish Translator

Freelancer
01.2020 - 01.2021
  • Translation of texts from English to Spanish.

Community Manager Jr. / Content Writer Jr.

GAD Producciones
01.2018 - 01.2020
  • Social media management.
  • Content writing.
  • Publication design.
  • Programming of publications.

Education

BACHELOR OF SCIENCE -

Lyceum Livia Gouverneur
Venezuela
01.2016

GEOPHYSICAL ENGINEERING - undefined

Simon Bolivar University
Baruta, Venezuela
01.2019

Skills

  • Customer Support and Service
  • AI Prompt Engineer
  • Networking
  • Sales
  • Teamwork and collaboration
  • Honesty
  • Proactivity
  • Data entry
  • Data analysis
  • Sales experience
  • Problem-solving capacity
  • Multitasking Abilities

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Sales Data Analyst

Morna Tech
06.2023 - 04.2024

Remote Telephone Operator

Call Center Solutions
01.2023 - 06.2023

Data Entry

Freelancer
01.2021 - 01.2022

English - Spanish Translator

Freelancer
01.2020 - 01.2021

Community Manager Jr. / Content Writer Jr.

GAD Producciones
01.2018 - 01.2020

GEOPHYSICAL ENGINEERING - undefined

Simon Bolivar University

BACHELOR OF SCIENCE -

Lyceum Livia Gouverneur