ORIANY RIOS
Miami
Summary
Proactive and goal-oriented professional with expertise in AI technologies, prompt engineering, AI image generation, and intelligent automation. Demonstrates excellent time management and problem-solving skills, with a proven ability to quickly learn and apply new technologies. Known for reliability and adaptability in leveraging AI solutions to drive team success and organizational growth.
Overview
6
6
years of professional experience
Work History
Sales Data Analyst
Morna Tech
06.2023 - 04.2024
- Built client loyalty by providing exceptional service and consistent follow-ups.
- Assisted customers with inquiries and order placements efficiently and effectively.
- Delivered personalized service to increase sales and enhance customer satisfaction.
- Gained in-depth product knowledge through ongoing training and development initiatives.
- Collaborated with marketing to create tailored promotional materials for key industries.
- Analyzed sales trends to uncover revenue growth opportunities and strategic insights.
Remote Telephone Operator
Call Center Solutions
01.2023 - 06.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Established rapport with callers through active listening and empathetic responses.
- Resolved complaints effectively, ensuring customer satisfaction and retention.
- Provided exceptional service, enhancing overall customer experience and loyalty.
- Addressed customer concerns quickly, maintaining high levels of satisfaction.
Data Entry
Freelancer
01.2021 - 01.2022
- Transfer the content of audios to written documents.
- Analyze the data obtained.
- Filling data tables.
- Making reports.
- Reduced errors in shipment records by diligently reviewing and verifying data entry.
English - Spanish Translator
Freelancer
01.2020 - 01.2021
- Translation of texts from English to Spanish.
Community Manager Jr. / Content Writer Jr.
GAD Producciones
01.2018 - 01.2020
- Social media management.
- Content writing.
- Publication design.
- Programming of publications.
Education
BACHELOR OF SCIENCE -
Lyceum Livia Gouverneur
Venezuela01.2016
GEOPHYSICAL ENGINEERING - undefined
Simon Bolivar University
Baruta, Venezuela01.2019
Skills
- Customer Support and Service
- AI Prompt Engineer
- Networking
- Sales
- Teamwork and collaboration
- Honesty
- Proactivity
- Data entry
- Data analysis
- Sales experience
- Problem-solving capacity
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Sales Data Analyst
Morna Tech
06.2023 - 04.2024
Remote Telephone Operator
Call Center Solutions
01.2023 - 06.2023
Data Entry
Freelancer
01.2021 - 01.2022
English - Spanish Translator
Freelancer
01.2020 - 01.2021
Community Manager Jr. / Content Writer Jr.
GAD Producciones
01.2018 - 01.2020
GEOPHYSICAL ENGINEERING - undefined
Simon Bolivar University
BACHELOR OF SCIENCE -
Lyceum Livia Gouverneur