ORIE IKONNE
ScribeAmericaLLC
Austin,TX
1
Certification
3
years of professional experience
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Work History
Telescribe
1 Year 4 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
PATIENT TRANSPORTER
2 Months- Safely moving patients using wheelchairs, stretchers, or other equipment to different departments for procedures, treatments, or discharge.
- Ensuring proper handling and maintenance of transport equipment, including regular inspections, cleaning, and storage.
- Communicating effectively with nurses, doctors, and other healthcare professionals to coordinate patient transport.
- Providing comfort to patients during transport, ensuring their safety, and addressing any needs or concerns.
- Maintaining patient confidentiality and adhering to HIPAA regulations.
- Maintaining accurate records of patient transports and any related issues.
PATIENT SERVICES ASSOCIATE
10 Months- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Collected patient co-pay and issued receipt to confirm payment.
- Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
MEDICAL RECEPTIONIST
8 Months- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
BIOCHEMISTRY
Skills
Patient Confidentiality
Insurance Verification
Appointment Scheduling
Problem Solving
Multitasking
Organization
Team Collaboration
HIPAA Compliance
Medical Terminology
Time Management
Data Entry
Attention to Detail
Conflict Resolution
Patient Advocacy
Certification
- CPR CERTIFICATION, 01/01/25, 01/01/27, American Heart Association
- BLS CERTIFICATION, 01/01/25, 01/01/27, American Heart Association
Timeline
Telescribe
ScribeAmericaLLC
02.2025 - 06.2026Read More
PATIENT TRANSPORTER
Aramark Healthcare
12.2024 - 02.2025Read More
PATIENT SERVICES ASSOCIATE
Baylor Scott&White Urgent Care
02.2024 - 12.2024Read More
MEDICAL RECEPTIONIST
Laser Care Eye Center
03.2023 - 11.2023Read More
Texas Tech University
BIOCHEMISTRY
Read More