Detail-oriented administrative professional with over 10 years of experience providing comprehensive support to executive teams and office operations. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Strong organizational skills coupled with excellent communication abilities to coordinate office activities and facilitate smooth workflow.
Overview
5
5
years of professional experience
Work History
Business Manager
UBS
Weehawken, NJ
10.2024 - Current
Conduct in-depth financial analysis to support decision-making and optimize resources.
Primary aid in supporting multiple streams, by managing the interfaces to HR, Legal, Compliance and Finance.
Supporting leadership in developing, coordinating, and evaluating a business strategy and business plan for their area of responsibility.
Leading cross-functional teams to implement strategic initiatives enhancing operational efficiency.
Key contributor within People & Culture team supporting the strategic planning and execution of large-scale employee engagement initiatives as a core member of the People & Culture team, including the New York AI Symposium with 500+ participants, aligning senior stakeholders, and delivering high impact employee engagement experiences.
Drive quarterly recognition and celebration initiatives to strengthen employee engagement, enhance morale and foster cross-functional collaboration across business streams.
Active contributor to the IB&NCL Technology Americas Software Engineering Guild with over 700+ members. Driving member engagement, communications, and supporting governance by coordinating meetings, developing newsletters and fostering an inclusive forum for engineering collaboration.
Client Technical Engineer Sr Associate III
Fiserv
Berkeley Heights, NJ
04.2022 - 10.2024
Conducted risk assessments and developed mitigation strategies to minimize project delays and disruptions.
Reduced project completion time by 57% with efficient resource allocation and effective communication strategies to clients.
Worked on an average of 30 critical cases and projects, to ensure Credit Unions monthly statements are corrected and moved into production.
Mentored junior engineers on best practices and technical problem-solving strategies.
Office Manager
JSA Express
Fairfield, NJ
09.2020 - 04.2022
Streamlined logistics processes by implementing efficient trucking management systems.
Improved on-time delivery rates by optimizing transportation routes and scheduling.
Managed 30+ truck drivers daily to fulfill the needs of FedEx and their clients.
Oversaw quality control and productivity rates to increase revenue and production times in the trucking industry.
Oversaw daily office operations, ensuring efficiency and organization across departments.
Managed vendor relationships, negotiating contracts for office supplies and services.
Education
Bachelor of Business Administration - Business Management, Marketing, Economics
Montclair State University
Montclair, NJ
05.2017
Skills
Implementation
Project Management
Business Development
Microsoft Office
Employee management
Team building and leadership
Operational leadership
Cross-functional collaboration
Business administration
CRM Software
Technical Analysis
Timeline
Business Manager
UBS
10.2024 - Current
Client Technical Engineer Sr Associate III
Fiserv
04.2022 - 10.2024
Office Manager
JSA Express
09.2020 - 04.2022
Bachelor of Business Administration - Business Management, Marketing, Economics