Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Orion Dorman

Del City,OK

Summary

Professional locksmith with extensive experience in installing, repairing, and maintaining various locking mechanisms and security systems. Known for reliability, adaptability, and collaborative approach to achieving team goals. Skilled in key duplication, lock rekeying, and problem-solving under pressure, ensuring top-tier service and client satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Locksmith Technician

Don's Mobile Lock Shop
11.2021 - Current
  • Improved client satisfaction by providing prompt emergency lockout services for vehicles, homes, and offices.
  • Restored functionality to damaged locks by disassembling and replacing worn or broken components as needed.
  • Performed accurate diagnostics on malfunctioning locks to identify issues and implement appropriate repair solutions swiftly.
  • Safeguarded client properties by rekeying locks upon request or as part of a security upgrade strategy.
  • Drilled into locked safes to open for legal owners who lost keys or inherited systems.
  • Installed new door hardware such as locks, plates, and closers
  • Increased business revenue by upselling additional security products and services to clients during service calls.
  • Educated clients on proper lock usage techniques to reduce instances of damage or malfunction over time.
  • Installed electronic access control systems, enhancing overall building security for commercial clients.
  • Collaborated with law enforcement agencies when required, offering expert insights on lock-related matters and assisting in investigations as needed.

Pest Control Technician

Mosquito Squad
03.2021 - 10.2021
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.

Crew Member

Chick-fil-A
03.2020 - 03.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.

Car Wash Technician

Okie Express Auto Wash
10.2017 - 05.2019
  • Maximized productivity by maintaining clean and organized workstations, ensuring efficient workflow for all team members.
  • Assisted management in inventory control, ordering supplies as needed while minimizing waste and costs.
  • Established rapport with customers through friendly interactions, addressing concerns promptly, and ensuring complete satisfaction with service results.
  • Demonstrated versatility in handling various types of vehicles, from compact cars to large trucks or SUVs.
  • Contributed to team success by assisting with training of new technicians, sharing best practices, and collaborating effectively.
  • Performed pre-wash inspections to identify potential issues or customer preferences before initiating the cleaning process.
  • Maintained a safe work environment by adhering to safety protocols and company guidelines.
  • Participated in ongoing professional development opportunities like workshops/training sessions designed to enhance technical skills or further develop relevant soft skills such as customer service excellence or effective teamwork.

Team Member

Braum's Ice Cream and Dairy Stores
01.2016 - 04.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Facilitated team training sessions, improving overall performance and knowledge of best practices.

Education

Epic Charter Schools
Oklahoma City, OK
06-2021

Skills

  • Automotive locksmithing
  • Panic bar installation
  • Code compliance awareness
  • Access control systems
  • Interchangeable core mastery
  • Lock picking proficiency
  • Safe opening
  • Automotive locks
  • Master keying expertise
  • Exit device maintenance
  • Emergency lockout services
  • Installing new hardware

Certification

  • Locksmith License – Oklahoma LS-T, [A471180]
  • Best Interchangeable Cores (ALOA Certification) 3/4/2022
  • Intro to Safecracking (TLA Certification) 10/27/2023
  • Access Control 101 (IML Certification) 4/25/2024
  • ASSA ABLOY Integrated Access Control Simplified (IML Certification) 4/24/2024
  • Advanced Troubleshooting for Low Voltage Locking Devices (IML Certification) 4/25/2024

Timeline

Locksmith Technician

Don's Mobile Lock Shop
11.2021 - Current

Pest Control Technician

Mosquito Squad
03.2021 - 10.2021

Crew Member

Chick-fil-A
03.2020 - 03.2021

Car Wash Technician

Okie Express Auto Wash
10.2017 - 05.2019

Team Member

Braum's Ice Cream and Dairy Stores
01.2016 - 04.2017

Epic Charter Schools

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