Orion Mruz
Jacksonville,FL
Summary
Skilled Car Detailer and Crew Trainer with a proven track record at Red Top Detailing and McDonald's, enhancing customer satisfaction and training employees in best practices. Demonstrates expertise in automotive detailing and exceptional customer service. Achieved significant improvements in team performance and vehicle care standards, showcasing leadership and specialized skills.
Overview
4
4
years of professional experience
Work History
Car Detailer
Red Top Detailing
03.2021 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Crew Trainer
McDonald's
08.2022 - 10.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Global Outreach Charter High
Jacksonville, FL05-2025
Skills
- Customer Service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaningcre
- Employee Training
- Cash Handling
- Team Leadership
- Workplace Safety
- Safe Food Handling
Languages
asl
Limited Working
Timeline
Crew Trainer
McDonald's
08.2022 - 10.2024
Car Detailer
Red Top Detailing
03.2021 - Current
High School Diploma -
Global Outreach Charter High
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