Orkis Mercedes Gomez Molina
Doral
Summary
Dynamic Account Manager at Millenix Group LLC with a proven track record in driving revenue growth and enhancing client relationships. Expert in sales strategy and adept at problem-solving, I leverage CRM tools to optimize customer interactions, resulting in increased profitability and brand loyalty. Committed to delivering exceptional service and strategic solutions.
Overview
2
2
years of professional experience
Work History
Account Manager
Millenix Group LLC
Miami
08.2023 - Current
- Delivered personalized customer experiences, driving sales growth, and strengthening brand loyalty.
- Partnered with management to design and execute promotional strategies, resulting in increased revenue streams.
- Facilitated cross-departmental communication to ensure seamless operations and customer satisfaction.
- Leveraged in-depth product knowledge to guide customer decisions, boosting conversion rates.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Attended trade shows and conferences as a representative of the company.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Utilized CRM tools to track client interactions, sales opportunities, and account history.
- Implemented customer feedback mechanisms to gather insights and improve service delivery.
Education
Bachelor of Law -
Jose Antonio Paez University
San Diego, Carabobo, Venezuela10.2014
Skills
- Client Relationship Management
- Sales Strategy and Contract Negotiation
- Business Development and Revenue Growth
- Problem-Solving and Strategic Decision-Making
- Effective communication and active listening
- Multitasking and time management
- Proficiency in Microsoft Office Suite and CRM platforms
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Account Manager
Millenix Group LLC
08.2023 - Current
Bachelor of Law -
Jose Antonio Paez University
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