Orlan Simms
Lawndale,USA
Summary
Dynamic and dedicated student with a strong passion for continuous learning and skill development across various departments. Committed to making a positive impact in the community while consistently delivering exceptional results in both autonomous and collaborative environments. Energetic and self-directed professional excelling in group projects and thriving in social settings, contributing valuable insights to any team. Proven track record as a Responsible Technician with over three years of experience, demonstrating excellent troubleshooting, customer service, and analytical skills, along with a commitment to safety reflected in zero work loss days.
Overview
3
3
years of professional experience
Work History
Desktop/Helpdesk Technician
WPC Treatment Co.
02.2022 - 10.2023
- Carefully packaged finished products and prepared for shipment.
- Debugging and troubleshooting desktop issues related to hardware, software, and drivers.
- Resolve software issues relating to Microsoft Office (outlook, word, excel, etc.)
- Installed and configured hardware systems, including software applications.
- Maintained, analyzed and repaired computer systems, hardware and computer peripherals.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Game Master
Battleground
04.2021 - 06.2023
- Organized competitive tournament-based gaming field for up to 50 players and hosted successful leagues.
- Optimized game performance and loading times for PC and mobile platforms to enhance user experience.
- Maintained and troubleshot game performance and system issues to enhance performance.
- Serviced bathrooms by picking up debris, wiping down surfaces and restocking supplies.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Explained company policies, game rules and safety requirements.
Education
High School Diploma -
North High School
Torrance, CA09.2019
Skills
- Technical documentation
- Strong public speaking abilities
- Strong interpersonal collaboration
- Strong desktop support skills
- Proactive and goal-oriented
- Experienced with various technologies
- Experienced in information technology concepts
- Network systems administration
- Operational support
- Project oversight
- Detail-oriented approach
- Childcare
Languages
Spanish
Limited Working
Japanese
Professional Working
Software
Python, C#, HTML, Javascript
Timeline
Desktop/Helpdesk Technician
WPC Treatment Co.
02.2022 - 10.2023
Game Master
Battleground
04.2021 - 06.2023
High School Diploma -
North High School
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