Orlandia Bovell
Brooklyn,US
Summary
Diligent Phlebotomist with solid background in providing compassionate support to individuals. Adept at managing daily activities and ensuring clients' well-being . Demonstrates proficiency in communication and problem-solving skills. Very personable, positive, passionate and committed . Work well in team settings,Work well alone. Fast learner and self motivated. Excellent written and oral communication skills.
Overview
10
10
years of professional experience
Work History
Direct Support Professional
Center For Family Support
01.2017 - 11.2024
- Communicated with patients frequently to offer assistance, support, and instructions.
- Organized individual and group activities to encourage residents to participate.
- Helped developmentally delayed individuals gain independence while keeping close eye on their safety at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisting patients with taking their meds.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Receptionist
Vip Nails & Spa
03.2015 - 01.2017
- Maintained a master appointment calendar that was Numbered accurately and covered all customer visits, employee schedules, and special events.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responsible for positive first impression.
- Quickly and accurately entered client information into the database.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Have the ability to accurately relay information to others.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed over 30 calls promptly and directed incoming calls to correct line.
Education
Phlebotomy Certificate - Phlebotomy Technician
Access Careers
Brooklyn, NY05-2023
Cosmetology License - Cosmetology Education
Empire Beauty School
Astoria, NY01.2013
GED -
South Shore High School
Brooklyn, NY01.2009
Skills
- Professionalism & Personable
- Exceptional organization skills
- Data entry
- Client support
- Work well under pressure
- High attention to details and accuracy
- First aid and safety
- Client documentation
Additionalinformation - References
Available upon request
Timeline
Direct Support Professional
Center For Family Support
01.2017 - 11.2024
Receptionist
Vip Nails & Spa
03.2015 - 01.2017
Phlebotomy Certificate - Phlebotomy Technician
Access Careers
Cosmetology License - Cosmetology Education
Empire Beauty School
GED -
South Shore High School
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