Orlando Angulo Diaz
Senoia,GA
Summary
Motivated and detail-oriented professional seeking a remote position in customer support, operations, or retirement plan services. Bringing strong communication skills, problem-solving ability, and diverse experience in logistics, coaching, and client support. Dedicated to delivering excellent service and learning quickly in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Head Baseball Coach
HP
01.2024 - Current
- Lead youth baseball training sessions focusing on skill development, teamwork, and discipline.
- Communicate professionally with parents, staff, and players.
- Demonstrate leadership, problem-solving, and strong interpersonal skills.
Truck Dispatcher
M&O Transport
01.2023 - 01.2024
- Managed driver schedules, routes, and delivery coordination.
- Communicated with drivers and customers to resolve delays and logistics challenges.
- Maintained detailed records using dispatch software.
Delivery Driver
Grubhub, DoorDash, Instacart
01.2020 - 01.2023
- Delivered goods efficiently while maintaining excellent customer communication.
- Managed time, routes, and high-volume tasks independently.
- Consistently achieved high customer satisfaction ratings.
Personal Shopper (Independent Contractor)
01.2017 - 01.2019
- Procured and shipped products from the U.S. to Venezuela for clients.
- Managed orders, customer requests, and payments directly.
- Built strong customer relationships and service quality.
Education
Bachelor of Science - Computer Science
University of The People
California, PA04-2025
High School Diploma -
Starr's Mill High School
Peachtree City, GA05-2021
Skills
- Bilingue (English & Spanish)
- Python
- Google Workspace
- Fast typing
- Computer troubleshooting
- Remote work apps
- Quick learner
- Strong adaptability
- Customer service
- communication
- Leadership
- Team support
- Problem solving
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Head Baseball Coach
HP
01.2024 - Current
Truck Dispatcher
M&O Transport
01.2023 - 01.2024
Delivery Driver
Grubhub, DoorDash, Instacart
01.2020 - 01.2023
Personal Shopper (Independent Contractor)
01.2017 - 01.2019
Bachelor of Science - Computer Science
University of The People
High School Diploma -
Starr's Mill High School