Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes.
Overview
13
13
years of professional experience
Work History
Delivery Courier
KWIK-Wall
Springfield, IL
10.2017 - 07.2024
Provided excellent customer service when interacting with clients during package pickups and deliveries.
Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
Maintained accurate documentation on all shipments delivered and received throughout the day.
Drove an assigned truck between designated points according to established schedules for delivery purposes.
Delivered items directly into customers' homes when necessary, providing additional customer service support.
Assisted with loading and unloading of freight at warehouses and distribution centers as required.
Delivery Driver
Thomas Janitorial
Chicago, IL
03.2011 - 10.2017
Received daily delivery instructions and route assignments from dispatch.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Adhered to all applicable traffic laws while driving delivery vehicle.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Managed inventory levels during deliveries by verifying load counts against shipping manifests.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.