Orlando Cano Jr
Edinburg,TX
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Analyzed sales figures and identified areas for improvement.
- Enforced company policies and regulations with employees.
Barista
Starbucks, Barista
07.2021 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
Bachelor of Arts - English
Univerity of Rio Grande Valley
Edinburg, TX05.2024
Skills
- Scheduling and Coordinating
- Cash Handling Expertise
- Schedule Oversight
- Financial Management
- Business Analysis
- Business Planning
- Managing Operations and Efficiency
- Strategic Planning
Languages
Spanish
Professional Working
Timeline
Shift Supervisor
Starbucks
08.2022 - Current
Barista
Starbucks, Barista
07.2021 - 08.2022
Bachelor of Arts - English
Univerity of Rio Grande Valley
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