Orlando craddock
Columbus,Ohio
Summary
Dynamic Resident Assistant with a proven track record at Spirit of Love Ministries, excelling in team collaboration and time management. Demonstrated expertise in enhancing resident satisfaction and cultural understanding. Skilled in client education and maintaining confidentiality, adept at mentoring and resource connection. Achieved significant improvements in community harmony and resident support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Resident Assistant
Spirit of Love Ministries
03.2003 - 08.2014
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal issues.
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Enriched cultural understanding and diversity appreciation through group meetings and events
- Managed front desk operations during assigned hours, and maintained accurate records of residence hall activities.
- Assisted residents in preparing for activity and social programs.
Education
Associate of Arts - Social Work And Human Services
Columbus State Community College
Columbus, OH02-2027
Skills
- Client Interviewing
- Rapport Building
- Client Education
- Resource Connection
- Documentation
- Confidentiality/HIPPA
Certification
Peer Support Specialist Certification APS.005651
Chemical Dependency Counselor Assistant Cert.#CDCA 190191
Timeline
Resident Assistant
Spirit of Love Ministries
03.2003 - 08.2014
Peer Support Specialist Certification APS.005651
Chemical Dependency Counselor Assistant Cert.#CDCA 190191
Associate of Arts - Social Work And Human Services
Columbus State Community College
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