Results-oriented Principal Engineer with experience planning, reviewing, and implementing improvements. Expert at conducting technical research and using software to accelerate results. Ambitious with history tackling dynamic job requirements.
Overview
22
22
years of professional experience
Work History
Microsoft Principal Engineer
NetCuras
11.2022 - 08.2025
Served as Microsoft Principal Engineer for Netcuras and worked to identify and correct inefficiencies in key support areas within Microsoft infrastructure for clients including one of Utah’s top 5 companies, hospitals and clinics, and a host of smaller clients.
Managed and maintained internal and external CA, renewals, and issuance of SSL Certificates for NetCuras and our Microsoft clients. Managed TLS/SSL Ciphers, protocols, key exchanges, etc. for clients.
Managed the implementation of RMM’s for our Microsoft clients using Pulseway and/or NinajOne.
Remediated Pen-Test Vulnerability findings in clients Microsoft environments.
3M360 Sr. Client Solutions Engineer
3M HIS
08.2016 - 11.2022
Served as 3M360 Encompass Sr. Client Solutions Engineer and worked to identify and resolve highly complex environmental issues for 3M360 Encompass for major hospitals across the nation.
Supported 3M360 Encompass Production and Test environments for major hospitals focusing on specialized solutions including but not limited to, SSL Certificates practices, SSL/TLS Protocols and Ciphers, Multi-Domain Implementations, Server Migrations, New 3M360 Encompass System Installs, Configurations for load balancing 3M360 Encompass etc.
Supported and maintained 3M360 Encompass Production and Test environments which consisted of five servers, Application Servers (Apache, Tomcat), Web (IIS) Servers, SQL DB Servers, Reporting (IIS) Servers, and Interface Server (HL7).
3M360 Client Solutions Engineer
Object Systems Intl
11.2015 - 08.2016
Company Overview: contract for 3M HIS
Served as 3M360 Encompass IT Application Support III and worked to identify key support and development issues.
Day to day assisting in complex escalated support activities for 3M's 360 Encompass product in both Production and Test environments.
Heavily focus on product environment issues, product integration, and interfacing needs for clients.
Supported Production and Test environments for 3M's 360 Encompass product which includes but not limited to Application Servers, Web (IIS) Servers, SQL DB Servers, Reports Servers, and Interface Server.
Contract for 3M HIS
Systems Administrator
Park City Group
09.2013 - 10.2015
Solely responsible for the administration of various servers including but not limited to, Trixbox telephony system, development Macs, domain controllers, Exchange 2007, Sophos Enterprise Endpoint, Symantec Backup Exec, pGina, SugarCRM, and Active Directory.
Solely responsible for the administration and deployment of hardware for over 100 users including but not limited to Lenovo systems, VoIP telephony, iPhone, iPad, Macs and all user provisioning.
Configure VMWare ESX installs, manage and created VM templates for Devs for customer facing staging environments.
Solely responsible for troubleshooting and resolving all issues for all employee’s systems (desktop, laptop, VoIP, etc).
Systems Administrator
ARUP Laboratories
12.2012 - 09.2013
Solely responsible for the administration and maintenance of SharePoint applications and servers in a multi-server SharePoint farm for over 3500 users.
Developed enterprise solutions including implementing custom workflows and document management solutions using a combination of SharePoint Designer, InfoPath, Workflows, built-in functionality and custom web parts.
Provided support, troubleshooting and training classes for end-users for SharePoint and Windows File Server.
Analyzed usage, identify and analyze performance issues and maintain system health to optimize performance of the SharePoint systems.
Built and configured SharePoint farms, indexing and search services, master pagers, custom web-parts, page templates, forms, and workflows for multiple web front-ends.
JR Systems Administrator
VISTA Staffing Solutions
05.2008 - 12.2012
Responsible for maintenance and administration of several Microsoft Servers including, Microsoft SharePoint Server 2007 & 2010, Microsoft Exchange 2007-2010, Microsoft Server 2003-2008, and managed Active Directory environment for 9 geographically separated offices, with over 300 users.
Administered VMWare Server, Symantec Altiris, Symantec Notification Server, CommVault, Cisco Call for 9 geographically separated offices, with over 300 users and PCs.
Performed patches, backups, and restores to ensure integrity and reliability to all managed servers.
Performed user migrations from Microsoft Exchange 2007 to 2010 for over 9 geographically separated offices, with over 300 users and PCs.
Oversaw and managed the deployment and administration of Windows 7 through-out the company for 9 geographically separated offices, with over 300 users and PCs.
Responsible for maintenance and administration of Apple hardware including, iPhone, iPad, and MacBooks.
Network Technician
HealthEquity
05.2007 - 05.2008
Responsible for maintenance and administration of Microsoft Server 2003, SharePoint WSS3.0 Server, Altigen IP Telephony systems, and Active Directory users and policies.
Provided Administration and support of the SharePoint WSS3.0 used by multiple business units for collaboration, content management, and business support functions.
Provided support, troubleshooting, and training to end-users for SharePoint, Network File Management and Apple Hardware, Apple iOS and Apple OS X.
Supported 30 remote users over various connection mediums.
Support/Specialist II
Zions Bancorp
10.2006 - 05.2007
Assisted employees with in-depth technical issues regarding VPN, Novell troubleshooting, supporting over 50 application mediums, and access related issues within a hybrid Novell and Microsoft systems.
Migrated existing Novell servers to Microsoft Server 2003 within all Zions Bank satellite branches. Experience with NWAdmin, Netware, and other Novell applications.
Active Directory management, managing users, contacts, distribution lists, email, aliases, workstations, and servers.
Service Desk I
American Express
11.2003 - 10.2006
Provided in-depth desktop hardware and software support.
Assisted employees with troubleshooting network and application issues.
Assisted heavily in the development of the Service Desk intranet website using HTML, CSS, PHP, on a mySQL back- end database.
Maintained and updated the Service Desk website using HTML, CSS, PHP, and scripts to improve functionality.
Received 5 awards for performance including an award for the creation of a custom HTML website tool which cut operation time and improved employee production.