Summary
Overview
Work History
Education
Skills
Timeline
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Orlando Gonzalez

Peralta,NM

Summary

Versatile and results-driven professional with a proven track record at Spartan Towing and SW LLC, excelling in small business operations and heavy equipment operation. Demonstrated ability to enhance customer satisfaction and streamline processes, leveraging exceptional problem-solving skills and teamwork. Achieved notable repeat business through outstanding service and operational efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Owner/Tow Truck Driver

Spartan Towing
02.2017 - 08.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
  • Operated bulldozers, backhoes and loaders to excavate, move and load debris materials to recover equipment, vehicles after natural disasters.

Owner/Operator Manager

SW LLC
01.2013 - 03.2016
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Improved equipment performance by conducting thorough diagnostics and identifying root causes of mechanical issues.
  • Removed worn or faulty components for replacement or repair.
  • Inspected and tested heavy equipment components to certify proper operation and safety.
  • Repaired and replaced engine parts such as pistons, cylinders and liners to restore function.
  • Operated range of heavy equipment on regular basis to test repairs

Education

High School Diploma -

Moriarty High
Moriarty, NM
06-1998

Skills

  • Small business operations
  • Verbal and written communication
  • Loader operation
  • Skid steer operation
  • Equipment operation
  • Welding and fabrication
  • Class A licensed
  • Heavy Equipment Operation
  • Problem-Solving
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Compliance Familiarity

Timeline

Owner/Tow Truck Driver

Spartan Towing
02.2017 - 08.2024

Owner/Operator Manager

SW LLC
01.2013 - 03.2016

High School Diploma -

Moriarty High

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Orlando Gonzalez