Orlando Hernandez Jr.
El Paso,TX
Summary
Motivated Sales professional with passionate can-do attitude. Proven sales and revenue growth leader with extensive knowledge of industry and market. Dedicated to achieving established goals and developing long-term customer retention and repeat business, while maximizing all deals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bravo Cadillac
11.2024 - 08.2025
Finance and Sales Manager
RIGHTDRIVE
10.2022 - 11.2024
- Increased revenue by developing and implementing strategic financial plans and sales strategies.
- Streamlined financial processes for improved efficiency and cost reduction.
- Managed sales team to exceed performance targets and drive company growth.
- Collaborated with cross-functional teams to identify new business opportunities and expand market share.
- Completed loan contracts by explaining provisions to applicant, obtaining signatures and notarizations and collecting fees.
- Developed referral networks, suggested alternate channels and cross-sold products and services to accomplish quotas.
Sales Consultant Representative
Hyundai Of El Paso
06.2022 - 09.2022
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Sales Consultant
Roswell Hyundai
10.2021 - 06.2022
- Created detailed sales presentations to communicate product features and market data.
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Sales Associate
MGRATH CITY HYUNDAI
04.2018 - 12.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Automotive Service Writer Express
McGrath City Hyundai
07.2019 - 08.2021
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Provided customers with estimation of repair costs and reasonable timeline for completion of service.
- Advised management members on customer issues or mechanical repair problems.
- Verified warranty plans and coverage and uncovered hidden warranties.
Sales Representative
M & M Pro Audio
02.2019 - 07.2019
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Exceeded goals for new accounts in single sales cycle.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Organized sales paperwork, presented proposals and finalized contracts.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Sales Floor Associate
Target
12.2017 - 03.2018
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Approached browsing customers to initiate conversations to determine buying preferences.
Education
High School Diploma -
Elmwood Park High School
Elmwood Park, IL04.2020
Skills
- Grossing for the company
- Specialized in grossing back end products
- F & I training AFip Certified
- Dependable and Responsible
- Attention to Detail
- Social perceptiveness
- Upselling
- Product and service sales
- Keeping control of a deal
- Exceptional customer Excellent people skills
Languages
Spanish
Professional Working
Timeline
Sales Associate
Bravo Cadillac
11.2024 - 08.2025
Finance and Sales Manager
RIGHTDRIVE
10.2022 - 11.2024
Sales Consultant Representative
Hyundai Of El Paso
06.2022 - 09.2022
Sales Consultant
Roswell Hyundai
10.2021 - 06.2022
Automotive Service Writer Express
McGrath City Hyundai
07.2019 - 08.2021
Sales Representative
M & M Pro Audio
02.2019 - 07.2019
Sales Associate
MGRATH CITY HYUNDAI
04.2018 - 12.2021
Sales Floor Associate
Target
12.2017 - 03.2018
High School Diploma -
Elmwood Park High School
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