Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Orlando Lopez

Orlando,FL

Summary

Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Overview

16
16
years of professional experience

Work History

Pack Single

Amazon
09.2021 - 06.2023
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Maintained accurate records of customer transactions in line with bank procedures.

Sales Associate Specialist

Armani Exchange
09.2017 - 10.2020
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Utilized upselling techniques to promote additional products and increase sales.

Passenger Service Agent

Aserca Airlines
01.2007 - 01.2015
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Provided exceptional customer service to passengers, addressing concerns and resolving issues.
  • Checked in luggage and confirmed all carry-on items met federal guidelines.
  • Announced flight status updates and information about gate changes over PA system.
  • Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.

Education

BBA - Technology Education

Instituto De Technologia De Maracaibo
Zulia , Maracaibo
01.2014

Skills

  • Teller Transactions
  • Ratings Understanding
  • Credit Management
  • Supervising Tellers
  • Exceptional Customer Service
  • Transaction Error Identification
  • Business Development
  • Product and Service Sales

Languages

spainish
English

Timeline

Pack Single

Amazon
09.2021 - 06.2023

Sales Associate Specialist

Armani Exchange
09.2017 - 10.2020

Passenger Service Agent

Aserca Airlines
01.2007 - 01.2015

BBA - Technology Education

Instituto De Technologia De Maracaibo
Orlando Lopez