Orlando Lopez Cruz
Tomball,TX
Summary
Motivated professional with solid experience in fast-paced environments, excelling in customer service and team collaboration. Proven ability to train others and manage inventory logistics to support seamless operations and boost overall guest satisfaction.
Dependable front-of-house employee skilled in problem-solving and cash handling. Known for maintaining organized workspaces and delivering exceptional service, ready to contribute to improved operational efficiency and customer experiences.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
14314 Farm To Market 2920
02.2025 - Current
- Maintained organized and sanitary front-of-house environments to support operational efficiency and customer satisfaction.
- Assisted in training new employees on operational procedures and customer service best practices.
- Delivered high-quality customer service in a fast-paced environment, consistently meeting brand speed-of-service goals.
- Managed inventory logistics by leading the truck unloading process, ensuring all products were organized and stored according to safety standards.
- Coordinated with team members to streamline operations during peak hours, demonstrating strong multitasking and teamwork abilities.
- Facilitated accurate cash transactions and maintained POS systems to ensure seamless customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety protocols.
- Managed customer inquiries and concerns efficiently, contributing to improved overall guest satisfaction ratings.
- Conducted regular inventory evaluations of front-of-house supplies, promptly notifying management of any identified shortages.
Education
Associate of Science - Nursing
Lonestar College
30555 Tomball Pkwy, Tomball, TX 7737505.2029
High School Diploma -
Tomball Highschool
30330 Quinn Rd, Tomball, TX 7737505-2023
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Cash handling proficiency
- Phone etiquette
- Punctuality and reliability
- Stock management
- Multilingual
- Adaptability and flexibility
- Guest service
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Front of House Employee
Chick-fil-A
02.2025 - Current
Associate of Science - Nursing
Lonestar College
High School Diploma -
Tomball Highschool