Orlando Oquendo
Cleveland,OH
Summary
I’m the man for the job because there is no job large or small, which I can not complete. Yet I can navigate the GPS in wrongly situation and triple check my work. To make sure the customer get there goods on time without any damage.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues.
Overview
2022
2022
years of professional experience
Work History
Delivery Driver
Bear Down Lohestics
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Delivery Driver
Regional(Amazon)
02.2019 - 04.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Forklift Operator
Snap Rite
06.2011 - 11.2011
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Warehouse Forklift Operator
DSC Logistics
05.2002 - 08.2005
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Education
Certificate - Facilities Maintenance
Cuyahoga Community College
Cleveland, OHAssociate Of Applied Business - International Business
Cuyahoga Community College
Cleveland, OH05.2016
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Clean driving record
- GPS and route planning
Love to work and make the customers smile.
Every time I make a customer smile I know I did my job right .
Timeline
Delivery Driver
Regional(Amazon)
02.2019 - 04.2021
Forklift Operator
Snap Rite
06.2011 - 11.2011
Warehouse Forklift Operator
DSC Logistics
05.2002 - 08.2005
Delivery Driver
Bear Down Lohestics
Certificate - Facilities Maintenance
Cuyahoga Community College
Associate Of Applied Business - International Business
Cuyahoga Community College
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