Orlando Ortiz
Valrico
Summary
Results-driven professional with over 25 years of experience in reviewing, auditing, and managing patient health records. Recognized for exceptional productivity and a strong work ethic, consistently exceeding company expectations. Demonstrated expertise in identifying discrepancies, maintaining confidentiality, and fostering collaboration among healthcare teams. Proficient in electronic medical record management and knowledgeable about data privacy protocols.
Overview
25
25
years of professional experience
Work History
Medical Records Reviewer (Remote)
Support Claims Services
Melville
10.1999 - Current
- Generated reports on patient data and record-keeping activities as required by management.
- Actively participated in meetings with internal stakeholders such as physicians, nurses, administrators about relevant topics related to the review process.
- Performed analyses of current practices within the organization's health system regarding document control, storage, retrieval, and maintenance.
- Collected, sorted, and distributed incoming correspondence and reports related to medical records.
Manager, Transfer Records. (Remote)
Support Claims Services
Melville
08.2023 - 01.2025
- Resolved customer inquiries and complaints requiring management-level escalation.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Gym Member Services
Fitness For 10
Brandon
07.2023 - Current
- Provided exceptional customer service by greeting members, answering inquiries, and addressing member concerns professionally and efficiently.
- Promoted gym memberships and programs, contributing to sales goals and member retention.
- Operated a variety of machinery and tools safely and efficiently.
Education
High School Diploma -
Emerson High School
Union City, NJ06-1996
Skills
- Customer service
- Data Entry
- Record management
- Project management
- Effective communication
- Time management
- Team leadership
- Documentation and reporting
- Coaching and mentoring
- Policy implementation
Timeline
Manager, Transfer Records. (Remote)
Support Claims Services
08.2023 - 01.2025
Gym Member Services
Fitness For 10
07.2023 - Current
Medical Records Reviewer (Remote)
Support Claims Services
10.1999 - Current
High School Diploma -
Emerson High School
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