Orlando Perez
Customer Service Representative Trainer
Orange,CA
Summary
Driven and dynamic Fitness Instructor with a proven track record at ComBat Perez, enhancing client fitness levels and satisfaction through innovative workouts and motivational support. Adept in Mix Martial Arts and certified in CPR/AED, showcasing a blend of technical expertise and exceptional interpersonal skills. Excelled in team collaboration and customer service across roles, significantly contributing to workplace positivity and client success.
Overview
12
12
years of professional experience
Work History
Fitness Instructor
ComBat Perez
03.2014 - Current
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Built relationships with clients to ensure their satisfaction with services provided.
Prepared Foods Team Member
Corner Bakery Cafe
06.2015 - 07.2017
- Delivery Driver, Cashier, Server
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Contributed to store sales goals by upselling complementary items and promoting seasonal offerings.
- Demonstrated flexibility by working across multiple stations within the prepared foods department as needed.
Food Runner
Saddle Ranch Steak House
07.2012 - 10.2014
- Cleaned and sanitized food preparation and serving areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Education
High School Diploma -
Newport Harbor High School
Costa Mesa, CA 05.2001 -
Skills
Reliable and Responsible
Team Player and Honest
Mix Martial Arts Instructor
Certified in CPR/AED
Timeline
Prepared Foods Team Member
Corner Bakery Cafe
06.2015 - 07.2017
Fitness Instructor
ComBat Perez
03.2014 - Current
Food Runner
Saddle Ranch Steak House
07.2012 - 10.2014
High School Diploma -
Newport Harbor High School
05.2001 -