Orlando Perez
Atlanta,GA
Summary
Driven bar team leader and Wine Steward at Barcelona Wine Bar.I excelled in elevating customer satisfaction and sales through superior service. My leadership fostered team unity and skill development. I am a reliable Bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
5
5
years of professional experience
Work History
Bar Team Leader
Barcelona Wine Bar
05.2023 - Current
- Enhanced customer satisfaction by ensuring efficient and friendly service at the bar.
- Developed staff skills through comprehensive training programs and ongoing mentorship.
- Cultivated positive team dynamics by fostering open communication and providing constructive feedback.
- Increased sales with engaging promotional events and drink specials.
- Ensured a clean and safe environment for patrons, adhering to hygiene standards and safety protocols.
- Played an active role in hiring decisions, conducting interviews and selecting qualified candidates to join the team.
- Stayed current on industry trends, incorporating new products or techniques into our offerings as appropriate for the clientele''s preferences.
Wine Steward
Barcelona Wine Bar
05.2023 - Current
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
General Manager
Fetch Park Buckhead
09.2022 - 05.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
Bartender
Wahoo Grill
07.2022 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Personal Assistant to the Chief Executive Officer
LA Luxury Transportation
06.2019 - 09.2022
- Answered incoming phone calls and emails, and presented urgent requests for timely response.
- Coordinated events, prepared agendas and managed schedule for CEO.
- Managed household budget by paying bills and balancing checking account.
Education
Bachelor of Science - Political Science And Government
Sacramento State University
Sacramento, CASkills
- Cocktail creation
- POS System Operation
- Upselling strategies
- Waste Reduction
- Guest Interaction
- Team Leadership
- Relationship Building
- Training and mentoring
- Wine and liquor knowledge
- Goal Setting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bar Team Leader
Barcelona Wine Bar
05.2023 - Current
Wine Steward
Barcelona Wine Bar
05.2023 - Current
General Manager
Fetch Park Buckhead
09.2022 - 05.2023
Bartender
Wahoo Grill
07.2022 - 09.2022
Personal Assistant to the Chief Executive Officer
LA Luxury Transportation
06.2019 - 09.2022
Bachelor of Science - Political Science And Government
Sacramento State University
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