Orlando Revilla
Romeoville,IL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
LTL Supervisor
Grainger Distribution Center
Minooka, IL
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Contributed to increased customer satisfaction with prompt processing and handling of LTL orders.
- Ensured accurate order fulfillment by double-checking shipment contents against invoices before loading onto trucks.
- Developed strong relationships with truck drivers to facilitate smooth handoff of completed LTL orders, ensuring on-time deliveries to customers.
- Assisted in training new stockers, sharing knowledge and best practices for efficient LTL stocking processes.
- Maximized space utilization within the warehouse by employing effective stacking techniques when handling LTL shipments.
E-Commerce Manager
Allsaints
Bolingbrook, IL
06.2022 - 03.2024
- Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
- Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
- Streamlined order processing, reducing lead times and improving overall operational efficiency.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Operations Manager
All Saints
Bolingbrook, IL
06.2021 - 06.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Investigated and resolved departmental non-conformances.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Inventory Control/Receiving Supervisor
All Saints
Bolingbrook, IL
04.2019 - 06.2021
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Motivated and managed performance, activities, and responsibilities of Inventory Control Team.
- Memorized facility layout and located products.
- Motivated workers to exceptional performance through implementation of new strategies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Kept work areas clean, safe and organized.
- Audited and corrected discrepancies in inventory numbers.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Unloaded shipments, reviewed merchandise and tracked paperwork.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
Inventory Control Lead
All Saints
Bolingbrook, IL
06.2018 - 04.2019
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Completed physical inventory counts each month.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Recorded adjustments, pallet audits and tracked discrepancies.
- Managed inventory team to achieve optimal productivity and inventory control.
- Reviewed and analyzed forecast data to determine and address inventory needs.
Stock Associate
All Saints
Bolingbrook, IL
09.2013 - 06.2018
- Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
- Developed and executed e-commerce positioning, values, tone of voice and design elements to bring value and convenience to customers.
- Streamlined order processing, reducing lead times and improving overall operational efficiency.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability. Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Education
High School Diploma -
Romeoville High School
Romeoville06.2013
Skills
- Team Leadership
- Critical Thinking
- Microsoft Office
- Strategic Problem-Solving
- Excellent Attention to Detail
- Goal-Oriented
- Bilingual fluency in Spanish/English
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
LTL Supervisor
Grainger Distribution Center
03.2024 - Current
E-Commerce Manager
Allsaints
06.2022 - 03.2024
Operations Manager
All Saints
06.2021 - 06.2022
Inventory Control/Receiving Supervisor
All Saints
04.2019 - 06.2021
Inventory Control Lead
All Saints
06.2018 - 04.2019
Stock Associate
All Saints
09.2013 - 06.2018
High School Diploma -
Romeoville High School