ORLANDO RUIZ
El Paso
Summary
Developed strong research, analytical, and problem-solving skills in criminal justice environment. Looking to transition into new field, leveraging abilities in data analysis and investigative procedures. Capable of making meaningful contributions in diverse professional settings. Personable and empathetic, bringing deep understanding of human relationships. Well-versed in psychology principles, including conflict resolution and communication strategies. Committed to fostering positive changes.
Overview
3
3
years of professional experience
Work History
Sales Associate
Vans
06.2023 - Current
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Established a positive rapport with customers by delivering friendly, personalized service
Delivery Driver
Chik-Fil-A
01.2024 - 07.2024
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct package delivery
- Managed multiple tasks simultaneously while delivering goods within specified time frames
- Adhered to delivery schedules and deadlines
Cashier
Walmart
07.2022 - 03.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Monitored self-checkout stations to assist customers and resolve register problems
- Trained new cashiers in the use of cash registers and processing payments
Stower
Amazon
03.2022 - 06.2022
- Organized products into efficient pick locations for fast retrieval; ensured accurate placement of products within the warehouse
- Performed physical inventories; counted all items accurately according to company standards
- Developed a thorough understanding of product knowledge, including item numbers, codes, descriptions, shelf life, pricing and storage requirements
- ( NIGHT SHIFT ASSOCIATE)
Education
Bachelor of Arts (B.A.) in Criminal Justice - Minor in Psychology
University of Texas At El Paso
El Paso, TX12.2024
Associate of Arts (A.A.) in Criminal Justice -
El Paso Community College
El Paso, TX05.2022
Skills
- Collaborative Teamwork
- Analytical Problem-Solving
- Engaging Interpersonal Skills
- Intuition
- Applied Psychology Skills
- Leadership
- Communication
- Client Support
- Time management
- Criminal Psychology
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Delivery Driver
Chik-Fil-A
01.2024 - 07.2024
Sales Associate
Vans
06.2023 - Current
Cashier
Walmart
07.2022 - 03.2023
Stower
Amazon
03.2022 - 06.2022
Bachelor of Arts (B.A.) in Criminal Justice - Minor in Psychology
University of Texas At El Paso
Associate of Arts (A.A.) in Criminal Justice -
El Paso Community College
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