ORLANDO VALENCIA
Student, University Of Texas Rio Grande Valley
Donna
Overview
5
5
years of professional experience
2028
2028
years of post-secondary education
Work History
IT Technician
Moore Supply Co. Inc.
07.2024 - 02.2025
- Configured hardware, devices, and software to set up work stations for employees.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Monitored systems in operation and input commands to troubleshoot areas.
Warehouse Team Associate
Moore Supply Co.
07.2024 - 02.2025
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
IT Specialist Intern
McAllen High School
08.2022 - 05.2023
- Hands on IT experience at the McAllen High School Library through the IT Practicum class
- Worked on everything having to do with technology (diagnostics and troubleshooting)
- Unpaid Internship
- Maintained servers and systems to keep networks fully operational during peak periods.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
IT Technician
Marlen's Construction LLC
05.2020 - 08.2022
- Set up PCs, printers.
- Maintained office PCs, networks and mobile devices.
- Conducted thorough system diagnostics, identifying root causes of problems for prompt resolution.
- Enhanced system performance by troubleshooting hardware and software issues.
Walmart Team Associate
Walmart Supercenter
06.2023 - 08.2023
- 50+ days of Customer Service, focusing specifically as Front End Cashier
Education
Bachelor of Science - Cyber Security
University of Texas Rio Grande Valley
05-2027
CompTIA A+ Certification
05-2025
Google Cybersecurity Professional Certificate
08-2025
HIGH SCHOOL DIPLOMA - undefined
MCALLEN HIGH SCHOOL
Skills
Linux (Commands/Navigation)
Windows 11
macOS
Basic knowledge in routers/switches
Wi-Fi troubleshooting
Using ping, ipconfig/ifconfig
Timeline
IT Technician
Moore Supply Co. Inc.
07.2024 - 02.2025
Warehouse Team Associate
Moore Supply Co.
07.2024 - 02.2025
Walmart Team Associate
Walmart Supercenter
06.2023 - 08.2023
IT Specialist Intern
McAllen High School
08.2022 - 05.2023
IT Technician
Marlen's Construction LLC
05.2020 - 08.2022
HIGH SCHOOL DIPLOMA - undefined
MCALLEN HIGH SCHOOL
Bachelor of Science - Cyber Security
University of Texas Rio Grande Valley
CompTIA A+ Certification
Google Cybersecurity Professional Certificate