Orlando Walker

• Cleaned and maintained the guest rooms in accordance with thee proper mgm resorts standards and procedures Performed detailed cleaning of bathrooms, bedrooms, and high-touch areas Replenished linens, towels, and guest amenities to ensure exceptional guest experience Identified and reported maintenance issues, safety hazards, and lost & found items Followed all safety, at a Managed time efficiently to meet daily room quotas and productivity goalsProvided professional, courteous service while respecting guest privacy Worked collaboratively with housekeeping and maintenance teams to ensure guest satisfaction

➢ Effectively communicated with team members and upper management daily.

➢ Performed any combination of light cleaning duties to maintain the hotel in a clean and orderly

manner.

➢ Made beds, replenish linens and bathroom amenities.

➢ Cleaned halls, vacuum, sweep and mopped tile floors, and restocked the cart.

➢ Sanitized and cleaned bathrooms, showers, toilets, sinks, and countertops.

➢ Followed infection control policies and procedures for disposal/storage of hazardous materials.

➢ Emptied trash receptacles.

➢ Greeted customers politely while they were visiting the hotel.

➢ Utilized chemicals and other cleaning equipment in a proper, safe and responsible manner.

➢ Polished glass surface and windows, dusted frames, televisions and wall hanging with a cloth or

duster.

➢ Ensured guest property was safe when entering/exiting the room.

➢ Documented and reported items left behind after the guest checked out the hotel.

➢ Completed all assigned tasks within an efficient and timely manner.

➢ Assisted fellow co-workers with work tasks when approved by upper management.

➢ Replenished all amenities, towels, and toiletries prior to ending my shift.