Orlia Aguilar
Leander,USA
Summary
Results-oriented Operation Manager at Gc Dry Cleaners with 3 years of experience in enhancing service delivery and team performance. Highly dependable and detail-focused, I implemented quality control measures that significantly improved customer satisfaction. A fast learner, I excel in coaching staff to achieve operational excellence and address customer concerns effectively.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Operation Manager
Gc Dry Cleaners
Austin, USA
02.2017 - 07.2025
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Managed team performance, providing coaching and support to enhance skills.
- Highly organized and results driven Production Manager with 3 years of experience.
- Overseeing dry cleaning operations, ensuring quality control so customer will be satisfied with their clothes.
- Addressing customer concerns.
Education
Lehman High School
Kyle, TX 08.2011 - 07.2013
Skills
- Highly dependable
- Fast learner
- Excellent attention to detail
- Operations management
Languages
- Spanish, Native or Bilingual
- English, Native or Bilingual
Timeline
Operation Manager
Gc Dry Cleaners
02.2017 - 07.2025
Lehman High School
08.2011 - 07.2013