Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ornelie Lutula

Lexington,KY

Summary

Customer Returns Processor with many years of experience handling items returns, evaluating and verifying the returning products information.

Devoted and motivated to achieving or maintaining customer satisfaction and contributing to company success.

Overview

4
4
Languages
6
6
years of professional experience

Work History

Customer Returns Processor

Amazon
Lexington, Kentucky
07.2020 - 07.2026
  • Processed customer returns in Amazon fulfillment center workflows.
  • Inspected returned merchandise for damage, missing parts, and resale status.
  • Scanned return labels and updated records in warehouse systems.
  • Repackaged approved returns for restocking or disposal handling.

Education

Some College (No Degree) - Business Administration And Management

Bluegrass Community And Technical College
Lexington, KY
08-2022

Skills

  • Return processing
  • Quality inspection
  • Quality control
  • Record management
  • Workflow optimization
  • Problem-solving

Languages

English
Professional
French
Native/ Bilingual
lingala
Native/ Bilingual
Swahili
Elementary

Timeline

Customer Returns Processor

Amazon
07.2020 - 07.2026

Some College (No Degree) - Business Administration And Management

Bluegrass Community And Technical College
Ornelie Lutula