Ornella Atwater-Boxie
Elmont,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work History
Access Service Representative
Northwell Health
New Hyde Park, NY
01.2020 - Current
- Collect and process patient information including medical history, billing, and insurance data.
- Prepare and manage patient admission and discharge documentation efficiently.
- Provide clear communication of hospital procedures, policies, and protocols to patients and caregivers, addressing inquiries and concerns.
- Assist with developing solutions for improving operational efficiency within the department.
- Collect co-pays, payments, deposits, and other monies due from patients according to established procedures.
Physician Patient Registrar
Hospital for Special Surgery
Manhattan, NY
01.2015 - 01.2016
- Greeted patients and visitors, while managing telephone inquiries, ensuring a welcoming and Professional first point of contact.
- Verified and updated patient information, including insurance details and demographics, to maintain accuracy in the healthcare system database. Collect copays etc.
Asset Protection Supervisor
Toys R Us
Manhattan, NY
01.2011 - 01.2015
- Conducted periodic reviews of employee performance against established standards of conduct related to asset protection practices.
- Maintained detailed records of incidents, such as thefts, losses, injuries, for reporting purposes.
- Reviewed inventory reports regularly to identify discrepancies between actual stock levels and system-generated reports.
- Provided training on safety protocols, incident response procedures, and other related topics to staff members.
- Supervised team of loss prevention associates in the daily operations of the store's security systems.
Education
Bachelor of Science - Health Information Management
School of Professional Studies
New York 01.2022 - 12.2024
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
New York, NY 09.2014 - 12.2023
Skills
- Typing Speed of 80 WPM
- Advanced Knowledge and Proficiency in Microsoft Word
- Advanced Knowledge and Proficiency in PowerPoint
- Advanced Knowledge and Proficiency in Excel
- Advanced Knowledge and Proficiency in Outlook
Certification
- Epic Training
Timeline
Bachelor of Science - Health Information Management
School of Professional Studies
01.2022 - 12.2024
Access Service Representative
Northwell Health
01.2020 - Current
Physician Patient Registrar
Hospital for Special Surgery
01.2015 - 01.2016
Associate of Arts - Liberal Arts
Borough of Manhattan Community College
09.2014 - 12.2023
Asset Protection Supervisor
Toys R Us
01.2011 - 01.2015