Orquidea Mohammed

• Streamline communication between clients and internal teams for seamless project execution.
• Escalate issues to appropriate channels as necessary.
• Knowledge of blue prints, construction documentation and product materials.
• Account reconciliation as projects enter production phase, achieving +15% profit margins.
• Maintaine detailed records of account activities, ensuring accurate invoicing and budget tracking processes were in place.
• Microsoft virtual team environment (Teams, Word, Excel, Outlook), Updated internal databases with account information to maintain concise, clear records.

• Evaluated success of marketing initiatives through KPI tracking and analysis; made data-driven decisions.
• Managed cross-functional teams to ensure seamless collaboration and efficient project execution.
• Negotiated favorable contracts with vendors, reducing marketing expenses by 30%.

• Provided outstanding customer service and built clientele loyalty utilizing CRMs software.
• Attended trainings for customer engagement strategies, branding, promotions and attaining sales goals.
• Utilized bilingual skills to close sales increasing revenue by 10%

• Managed employees, resolving conflicts while maintaining confidentiality.
• Maintained accurate HR records in compliance with applicable laws, efficient data retrieval when required.
• Maintained payroll and benefits for employees, minimizing financial discrepancies.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.

Marketing Project Manager 2010-2012

• Managed event calendars and communicated with C-level executives.
• Managed marketing budgets to maximize return on investment while minimizing costs.
• Coordinated public relations efforts to maintain a positive public image, reinforcing company identity and values.
• Delivered high-impact visualizations at industry events, showcasing unique selling points to federal government agencies.

Graphic Designer 2007-2010

• Supported business development team in the creation and distribution of +$1MM winning proposals.
• Conceptualized creative designs for digital and print materials, banners, and government agencies RFPs.
• Promoted to Marketing Manager

Human Resources Coordinator 2006-2007

• Supported HR functions with emphasis on recruitment, hiring and onboarding of employees and general HR tasks.
• Promoted to Graphic Designer