Orsine Skeete
331 Pershing Ave Carteret ,NJ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Passenger Agent Assistant
United Ground Express
Newark, NJ
01.2021 - Current
- Coordinated appointments to show marketed properties.
- Maintained efficient office operations by handling errands and administrative functions.
- Developed and deployed marketing collateral to promote properties and drive sales.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
- Monitored security and maintained operational protocols.
- Escorted handicapped passengers from terminal to aircraft.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Pharmacy Technician
Apogee Bio Pharm
Edison, NJ
06.2014 - 09.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
Customer Service Representative
Select Home Warranty
Brooklyn, NY
03.2019 - 04.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Business Administration And Management
Institute of Professional Education
Georgetown Guyana 06.2008
Skills
- Confidentiality and Data Protection
- Customer Service
- Clear Communication
- Microsoft Office
- Writing and Editing Skills
- Data Entry
Timeline
Passenger Agent Assistant
United Ground Express
01.2021 - Current
Customer Service Representative
Select Home Warranty
03.2019 - 04.2020
Pharmacy Technician
Apogee Bio Pharm
06.2014 - 09.2020
Business Administration And Management
Institute of Professional Education