Oryna Lavrenchenko
Brooklyn,NY
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Server / Shift Lead Training Support
OverGreens Salads & Juice
Brooklyn, NY
07.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted customers with menu selections and dietary preferences.
- Maintained cleanliness of dining area and serving stations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Trained new servers on restaurant procedures and service standards.
- Supported inventory management by restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Trained new servers on menu knowledge and customer service skills.
Meal Prep Associate
Laroot World
Brooklyn, NY
11.2023 - 10.2024
- Executed food preparation tasks adhering to health and safety guidelines to ensure compliance and quality.
- Streamlined organization of backroom areas, enhancing cleanliness and accessibility for efficient operations.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Fostered positive working relationships with staff and management, contributing to a collaborative team atmosphere.
Barista / Busser Trainee
Rocca Cafe & Lounge
Brooklyn, NY
03.2023 - 07.2023
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers with menu selections and provided product recommendations.
- Handled cash register transactions and processed payments accurately.
- Stocked supplies and ingredients to maintain inventory levels.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Education
Psychology - General Psychology
Dnipro State University of Internal Affairs
09.2022 - 05.2026
Skills
- Customer service
- Team collaboration
- Employee training
- Time management
- Safe food handling
- Cash handling
- Task prioritization
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Meal Prep Associate
Laroot World
11.2023 - 10.2024
Server / Shift Lead Training Support
OverGreens Salads & Juice
07.2023 - Current
Barista / Busser Trainee
Rocca Cafe & Lounge
03.2023 - 07.2023
Psychology - General Psychology
Dnipro State University of Internal Affairs
09.2022 - 05.2026