YUN YU NAING
Costa Mesa,CA
Summary
Motivated and experienced with managing high-volume dining environments while ensuring quality service. Utilizes effective communication and leadership to foster cohesive team atmosphere. Track record of enhancing guest experiences and operational efficiency through strategic planning and hands-on management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Server and In Training Shift Leader
Niko Niko Sushi Restaurant (Irvine)
Irvine, CA
04.2024 - Current
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
FASHION PROJECT COORDINATOR
The Closet at OCC
Costa Mesa, CA
01.2024 - 05.2025
- Maintained an organized system of records including documents such as contracts, invoices, change orders.
- Engaged with donator or Associations to obtain quotes for materials needed for projects.
- Developed and maintained project plans, schedules, and budgets to ensure successful completion of projects.
- Analyzed customer feedback surveys post-project completion in order to improve future initiatives.
- Facilitated team meetings to communicate workplace needs and overall progress.
LEAD STUDENT ASSISTANT
Pirates Cove at OCC
Costa Mesa, CA
11.2022 - 05.2025
- Demonstrated excellent communication skills by effectively responding to inquiries from colleagues, staffs and students.
- Analyzed current processes and procedures then recommended changes for improved productivity.
- Applied customer service principles when interacting with students, faculty, and staff members.
- Incorporated strong attention to detail when completing assigned tasks or projects accurately.
- Exercised leadership capabilities by training new student employees on procedures.
- Leveraged interpersonal skills when dealing with difficult situations or challenging personalities.
- Assisted in the coordination of student events, activities, meetings, and orientations.
- Cultivated positive relationships with co-workers through collaboration on various tasks and initiatives.
- Answered incoming calls and responded to inquiries and messages using professional etiquette.
Shift Leader and Barista
Dunkin’ Donuts
Irvine, CA
04.2024 - 12.2024
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
SHIFT LEADER
Simply Fish Seafood Restaurant
Costa Mesa, CA
02.2023 - 01.2024
- Communicated with clients to address questions, concerns, and needs and provide quality customer service.
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Coached and mentored new employees on company policies and procedures.
INSTRUCTOR AND RECEPTIONIST
dWM Dance Academy
Yangon, Yangon
03.2020 - 07.2022
- Communicated effectively with administrators, colleagues, parents and guardians, and community members.
- Helped students understand difficult concepts with hands-on learning and group projects.
- Facilitated group activities and discussions.
- Provided feedback to students to enhance academic growth.
- Researched current trends in education to inform instructional methods.
Education
Associate in Arts (A.A.) - Dance Candidate
Orange Coast College
Costa Mesa05.2026
Associate in Arts (A.A.) - Fashion Design Candidate
Orange Coast College
Costa Mesa05.2026
Skills
- Peer mentoring
- Problem-solving
- Active listening
- Time management
- Project management
- Strong leadership
- Excellent communication
- Public speaking
- Collaboration and Teamwork
- Dance Choreography
- Training and development
- Adaptability
- Conflict resolution
- Interpersonal skills
- Customer service
- Multitasking
- Team building
- Organizational and Planning Skills
- Self Motivation
- Goal Setting
Certification
- Food Handler Certificate
- Sexual Harassment Training Certificate
- Driver License
Timeline
Lead Server and In Training Shift Leader
Niko Niko Sushi Restaurant (Irvine)
04.2024 - Current
Shift Leader and Barista
Dunkin’ Donuts
04.2024 - 12.2024
FASHION PROJECT COORDINATOR
The Closet at OCC
01.2024 - 05.2025
SHIFT LEADER
Simply Fish Seafood Restaurant
02.2023 - 01.2024
LEAD STUDENT ASSISTANT
Pirates Cove at OCC
11.2022 - 05.2025
INSTRUCTOR AND RECEPTIONIST
dWM Dance Academy
03.2020 - 07.2022
Associate in Arts (A.A.) - Dance Candidate
Orange Coast College
Associate in Arts (A.A.) - Fashion Design Candidate
Orange Coast College