Zaccaias Rivera
Mansfield,TX
Summary
Proven leader with expertise in staff management and complex problem-solving, demonstrated in JROTC where I led a team to exceed performance goals. Skilled in fostering inclusive environments and empowering staff, enhancing team motivation and decision-making. Achieved consistent safety and accuracy standards, showcasing my ability to balance hard and soft skills effectively.
Overview
4
4
years of professional experience
Work History
Shift Lead
Pizza Hut
07.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Team Leader
Chiddy's Cheesesteaks
07.2021 - 12.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
High School Diploma -
Lake Ridge High School
Mansfield, TX05-2025
Skills
- Team motivation
- Peer mentoring
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Time management
- Decision-making
- Team leadership
Timeline
Shift Lead
Pizza Hut
07.2024 - Current
Team Leader
Chiddy's Cheesesteaks
07.2021 - 12.2023
High School Diploma -
Lake Ridge High School
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