Eric Strouse
Lebanon,Missouri
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
11
11
years of professional experience
Work History
Shift Lead
Bass Pro Shops/ White River Marine Group
Lebanon, Missouri
07.2021 - Current
- Assisted in the training of new employees.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Completed opening and closing duties to facilitate business operations.
- Provided guidance and support to other team members as needed.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised staff during shift changes and ensured transition went smoothly.
- Ensured that all safety protocols were followed at all times.
- Upheld company standards and compliance requirements for operations.
- Conducted regular inventory checks to maintain accurate stock levels.
- Performed administrative tasks including filing documents, data entry.
- Monitored employee performance and provided feedback on areas for improvement.
- Created weekly staff schedules to ensure adequate coverage.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Coached team members to increase productivity and reduce workplace accidents.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Evaluated employee performance, delivering individualized feedback and praise.
- Managed daily workflow and scheduled staff for adequate coverage.
- Assisted general manager with operations game plan and company initiatives implementation.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Forklift certified. Moving finished product around plant.
Supervisor of Operations
Simply Seamless Gutters- Gulfport Ms- Gulf Coast Ms
Alford , Florida
01.2016 - 06.2021
- Worked closely with architects, engineers, surveyors, inspectors, owners representatives or others involved in the construction process as needed.
- Resolved conflicts between general contractors, subcontractors, vendors, inspectors, or owners in a timely manner.
- Reviewed project plans, specifications, and change orders to ensure accuracy and completeness.
- Coordinated material deliveries with suppliers to maintain an uninterrupted flow of materials to the job site.
- Monitored labor productivity levels to maximize efficiency while maintaining quality standards.
- Responded quickly when issues arose on-site by evaluating solutions that would minimize delays or additional expenses.
- Interpreted engineering drawings and blueprints for workers in order to facilitate efficient completion of tasks.
- Communicated regularly with clients throughout the duration of the project in order to keep them informed of progress.
- Developed and monitored construction schedules to ensure projects were completed on time and within budget.
- Ensured that all personnel followed established safety protocols at all times during construction operations.
- Inspected job sites daily for conformance with building codes, ordinances, and other regulations.
- Educated employees in proper use of personal protective equipment and enforced safety requirements to minimize workplace accidents.
- Organized meetings among team members involved in different aspects of the project in order to coordinate efforts towards successful completion.
- Provided guidance and direction to workers regarding proper installation techniques for various types of construction materials.
- Inspected earthwork, concrete, structural steel, decking, fireproofing, framing and finish work.
- Maintained written daily log of job site activities for permanent records.
- Maintained records of all changes made during construction process including cost estimates and labor hours worked.
- Directed the activities of subcontractors, vendors, and other personnel as required to meet project goals.
- Directed development of project estimates, budgets and schedules.
- Evaluated bids from subcontractors for accuracy and appropriateness prior to contract award.
- Assisted in the development and implementation of safety programs to ensure compliance with OSHA regulations.
- Identified potential problems before they arose through regular inspections of equipment and supplies.
- Supervised residential and commercial new construction and remodels.
- Prepared progress reports detailing work performed on a weekly basis for review by management staff.
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
- Operated front end loader to move dirt and different base materials.
- Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
- Completed routine inspections on vehicles.
Deputy Sheriff
Hickory County Sheriffs Office
Hermitage , Missouri
01.2013 - 01.2016
- Operated radar equipment to monitor speed limits on highways and roads.
- Conducted searches for missing persons, evidence, or contraband items.
- Monitored traffic violations and issued citations.
- Ensured public safety by patrolling designated areas in a patrol car.
- Attended court hearings to provide testimony or present evidence.
- Investigated accidents involving injury or death of individuals.
- Filed reports on incidents and arrests made during shifts.
- Provided first aid assistance to injured persons or victims of crime.
- Analyzed data gathered from interviews, surveillance operations, interrogations, in order to identify patterns of criminal behavior.
- Inspected premises for security breaches or suspicious activity.
- Maintained order at public events such as parades, festivals, and concerts.
- Participated in community outreach programs to promote police-community relations.
- Performed vehicle inspections for proper registration tags and license plates.
- Assisted in the apprehension of suspects and conducted criminal investigations.
- Responded to emergency calls, investigated disturbances, and enforced laws.
- Observed inmates' activities within correctional facilities for compliance with rules and regulations.
- Served arrest warrants, subpoenas, summonses, orders of protection.
- Escorted prisoners from jails to courtrooms for trials or hearings.
- Provoked confrontations with criminals when necessary to protect citizens from harm.
- Interacted with citizens professionally while providing information regarding laws and regulations.
- Arrested and transported suspects or prisoners to jail or court to maintain custody.
- Patrolled designated area to assist persons in trouble and render other public safety services.
- Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
- Testified in court in connection with criminal prosecutions to support judicial process.
- Responded to radio messages or telephone instructions to appear at scenes of disorder or crime.
- Collected and preserved evidence associated with crimes, supporting investigations
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Conducted preliminary or follow-up investigations of various crimes or other incidents to close open cases.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Identified and notified next of kin of deaths, offering counseling and support.
- Regulated vehicle flow, at times of emergency or congestion to reduce accidents.
- Collected and recorded information pertaining to manner and cause of deaths to report to coroner.
- Prepared detailed documentation of felony-level property and violent crimes investigations.
- Completed debriefings for arrested subjects to obtain information pertinent to investigations.
- Maintained safe and secure environments for court proceedings.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Wrote detailed arrest and accident reports.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
Education
P.O.S.T. - Law Enforcement
Drury University
Springfield, MO08-2008
Skills
- Performance Improvement
- Operations Monitoring
- Team Motivation
- Work Delegation
- Sales Proficiency
- Decision-Making Capabilities
- Conflict Resolution
- Technical Knowledge
- Staff Motivation
- Employee Training
- Rules Enforcement
- Workplace Safety
- Operations Management
- Customer Service Management
- Production Scheduling
- Equipment Troubleshooting
- Operations Support
- Production Reporting
- POS Deletions
- Employee Scheduling
- Flexible Schedule
- Shift Scheduling
- Technical Support
- Assigning Work
- Interpersonal Relations
- Employee Attendance Monitoring
- Drawer Assignments
- Team Collaboration and Leadership
- Team Supervision
- Sales Expertise
- Staff Supervision
- Quality Inspections
- Professional Appearance
- Role Modeling
- Policy and Procedure Enforcement
- Problem-Solving
- Issue Resolution
- Positive Attitude
- Goal Setting and Tracking
- POS System Operation
- Staff Training and Development
- Client Support
- Account Management
- Shift Paperwork Completion
- Sales Reporting
- Staff Development
- Team Leadership
- Policy Enforcement
- Safety Processes and Procedures
Timeline
Shift Lead
Bass Pro Shops/ White River Marine Group
07.2021 - Current
Supervisor of Operations
Simply Seamless Gutters- Gulfport Ms- Gulf Coast Ms
01.2016 - 06.2021
Deputy Sheriff
Hickory County Sheriffs Office
01.2013 - 01.2016
P.O.S.T. - Law Enforcement
Drury University
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