Darius Thelusma
Queens,NY
Overview
2
2
years of professional experience
Work History
Shift Lead
Duane Reade
10.2022 - Current
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Maintained [Number]% injury rate during [Number] months of operation through advanced safety techniques.
Cashier
Dollar Tree
09.2022 - 10.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Theatre Usher
Regal Tangram 4DX
01.2022 - 05.2022
- Enhanced audience experience by efficiently guiding patrons to their designated seats and providing helpful assistance.
- Contributed to a safe environment by conducting thorough pre-show safety checks and promptly addressing potential hazards.
- Assisted in maintaining an organized venue by regularly clearing aisles of debris and lost items during performances.
- Promoted a welcoming atmosphere through friendly interactions with patrons, addressing any concerns or questions.
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Supported box office operations as needed, processing ticket sales and providing accurate event information to patrons.
- Upheld theatre policies regarding photography, recording devices, and prohibited items during performances.
- Participated in emergency planning, familiarizing oneself with evacuation routes, safety protocols, and first aid procedures.
Education
High School Diploma -
High School For Arts And Business
Corona, NY06.2019
Skills
- Operations Monitoring
- Performance Improvement
- Work Delegation
- Team Motivation
- Workplace safety
- Process improvement
- Staff motivation
Timeline
Shift Lead
Duane Reade
10.2022 - Current
Cashier
Dollar Tree
09.2022 - 10.2022
Theatre Usher
Regal Tangram 4DX
01.2022 - 05.2022
High School Diploma -
High School For Arts And Business