Osaigbovo Omoregie
Fulshear,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
OMOBuyback LLC
Electronics
01.2017 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Representative
Damar Behavioral Health
05.2012 - 08.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Cultivated warm relationships with regular customers.
Education
Bachelor of Arts - Business Administration
Benson Idahosa University
Nigeria05.2010
Skills
- Teamwork and Collaboration
- Public Speaking
- Attention to Detail
- Fluent in English
- Good Telephone Etiquette
- Cultural Awareness
- Research
- Microsoft Word
- Organization and Time Management
Timeline
OMOBuyback LLC
Electronics
01.2017 - Current
Customer Service Representative
Damar Behavioral Health
05.2012 - 08.2018
Bachelor of Arts - Business Administration
Benson Idahosa University
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