Summary
Overview
Work History
Education
Skills
Timeline
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Osainatu Pettis

Osseo,MN

Summary

Adept at ensuring product excellence and compliance, my tenure at Design Ready Controls Inc. honed my precision in using tools like micrometers and implementing corrective actions, significantly reducing customer dissatisfaction risks. My strong communication skills and keen eye for detail have been pivotal in enhancing quality standards and fostering client satisfaction.

Overview

12
12
years of professional experience

Work History

Intern on Social Worker

Northpoint Health and Wellness Center
03.2025 - Current
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Supported clients and families with empathy and compassion during difficult times.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Maintained regular contact with clients by calling and visiting clients' homes.

Quality Inspector

Design Ready Controls Inc.
09.2021 - Current

- Inspect products and materials to ensure they meet quality standards.
- Measure products using tools like micrometers and calipers.
- Read specifications to ensure products meet production standards.
- Recommend adjustments to the production process to improve quality.
- Document inspection results and maintain records.
- Approve or reject finished products based on quality standards.
- Conduct random inspections to ensure ongoing quality.

  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Inspected outbound shipments and conducted random sampling of product quality.

Quality Inspector

Conagra Brands
11.2020 - 06.2021
  • Performed frequent visual inspections to root out tolerance and compliance issues.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
  • Discarded and rejected products, materials and equipment not conforming with specifications.
  • Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.

Flight Attendant

Arik Airline
01.2013 - 09.2017


- Ensure the safety and comfort of passengers during flights.
- Conduct pre-flight safety checks and ensure the aircraft is clean.
- Demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and exit doors.
- Serve beverages, meals, and snacks to passengers.
- Provide additional assistance to passengers with special needs.
- Reassure passengers during turbulence and administer first aid if necessary.
- Offer information and support to ensure passenger satisfaction.
- High school diploma or equivalent qualification.
- Cabin crew certification and training required.
- Minimum of 2 years of experience as a flight attendant.
- Fluency in English; multilingual skills are an advantage.
- Excellent interpersonal and problem-solving skills.
- Conduct pre-flight safety checks and ensure the plane is clean.
- Welcome passengers, verify their tickets, and direct them to their seats.
- Demonstrate safety and emergency measures.
- Serve beverages and food to passengers.
- Respond to passengers' questions about flights, travel routes, and arrival times.
- Lead passengers in case of emergency and provide first aid if necessary.
- Prepare analytic reports concerning flight issues.- Proven experience as a flight attendant or in a similar role.
- Familiarity with safety regulations and emergency procedures.
- Strong communication and customer service skills.
- Ability to handle difficult situations and provide excellent service.
- Fluency in English; additional languages are a plus.

### Flight Attendant Job Description 3
**Responsibilities:**
- Provide information, guidance, and assistance for safety and comfort to passengers on board.
- Attend pre-flight briefings and act on them.
- Conduct safety checks before flights.
- Greet customers, check their tickets, and accompany them to their seats.
- Prepare and serve drinks and food to passengers.
- Present emergency equipment and give instructions.
- Monitor and secure the cabin regularly.
- Assist passengers and cabin crew during emergency situations.
- Provide special help to passengers with special needs (children, disabled persons, elders, etc.).
- Submit analytic reports concerning flight incidents.


Education

Bachelor of Science - Bsc Social Work

North Hennepin Community College
Brooklyn Park
01-2025

English For Academic Purposes (EAP) - English Education

North Hennepin Community College
Brooklyn Park
08-2024

Bachelor of Science - Bsc Business Administration

Institute Of Public Administration
Freetown, Sierra Leone
03-2013

High School Diploma -

Annie Walsh Memorial School
Freetown, Sierra Leone
02-2001

Skills

    - Keen eye for identifying defects and ensuring products meet standards

    - Ability to use precision measuring tools such as micrometers, calipers, and gauges
    - Capacity to analyze data and recommend adjustments to improve quality
    - Proficiency in reading and interpreting blueprints and technical specifications
    - Maintaining accurate records of inspections and test results
    -Strong skills in effectively communicating quality issues and recommendations
    - Ability to identify and resolve quality issues quickly and efficiently
    -Ability to understand and relate to clients' emotions and situations
    - Skills in listening attentively to clients and providing appropriate support
    - Understanding and respecting diverse cultural backgrounds and experiences
    - Proficiency in handling emergencies and providing immediate support
    - Ability to develop and implement treatment plans and manage cases effectively
    - Excellent verbal and written communication skills for interacting with clients, families, and other professionals
    - Skills in advocating for clients' needs and rights within various systems and organizations

  • Strong work ethic

Timeline

Intern on Social Worker

Northpoint Health and Wellness Center
03.2025 - Current

Quality Inspector

Design Ready Controls Inc.
09.2021 - Current

Quality Inspector

Conagra Brands
11.2020 - 06.2021

Flight Attendant

Arik Airline
01.2013 - 09.2017

Bachelor of Science - Bsc Social Work

North Hennepin Community College

English For Academic Purposes (EAP) - English Education

North Hennepin Community College

Bachelor of Science - Bsc Business Administration

Institute Of Public Administration

High School Diploma -

Annie Walsh Memorial School
Osainatu Pettis