Osama Abderahman
Garland,TX
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners.
Overview
7
7
years of professional experience
Work History
Line Cook
BJ's Restaurant & Brewhouse
10.2022 - 04.2023
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction..
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
Fulfillment Associate
Target
09.2021 - 08.2022
- Selected and filled orders from stock to fulfill customer requirements.
- Prep and package orders using appropriately sized boxed to minimizing damages during transport.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Operated forklifts and pallet jacks to load pallets onto trucks and organize backroom shelves.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Associate Manager
Spring Creek BBQ
05.2016 - 08.2022
- Managed opening and closing procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills.
- Trained new employees on proper protocols and customer service standards.
- Prepared food items consistently and in compliance with recipes, portioning, cooking, and waste control guidelines
- Maintained inventory count, tracked usage, and documented variances.
Education
Associate of Science - Data Analytics
Collin County Community College District
Plano, TXAssociate of Science - Data Analytics
South Plains College
Levelland, TXSkills
- Performance Tracking and Evaluations
- Staff Management
- Equipment Operation
- Sorting and Organizing
- Teamwork and Collaboration
- Workload Management
- Customer Service
- Cutting Techniques
Accomplishments
I was awarded All-Star Employee two years in a row and was gifted two knifes.
I won Employee of the Month three times.
Innovated store recipes which then became a permanent recipe for all other restaurants.
Affiliations
- Bilial Youth Group, Dallas, Tx
Muslim Ethiopian community that was brought together to create programs for children and served as a Islamic center.
Helped organize events for the adolescents of the community such as lectures, lock-ins, barbecues, and volunteering with other organizations.
Timeline
Line Cook
BJ's Restaurant & Brewhouse
10.2022 - 04.2023
Fulfillment Associate
Target
09.2021 - 08.2022
Associate Manager
Spring Creek BBQ
05.2016 - 08.2022
Associate of Science - Data Analytics
Collin County Community College District
Associate of Science - Data Analytics
South Plains College
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