Osama Ali Hamad
Grand Rapids,Michigan
Summary
Experienced Host/Waiter with 5+ years of hospitality experience, specializing in providing excellent customer service, managing reservations, organizing, and solving problems quickly and effectively. Fluent in working with team members to ensure smooth restaurant operations and increased guest satisfaction.
Overview
6
6
years of professional experience
Work History
Waiter
Zesty gyro
Grand Rapids, OH
09.2018 - Current
Guests were greeted and seated promptly, ensuring a positive first impression.
Menu recommendations were given, and guests' questions about dishes and beverages were answered.
Handled escalated issues professionally and efficiently, resulting in customer retention.
Served food and beverages to guests at on-site and off-site catering events, providing excellent service.
Education
MBA - Business Finance
Grand Rapids Community College
Grand Rapids, MI05-2026
Skills
- Customer Service
- Communication
- Multitasking
- Teamwork
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Waiter
Zesty gyro
09.2018 - Current
MBA - Business Finance
Grand Rapids Community College
Similar Profiles
Shawnna FigloShawnna Figlo
Fufillment and Logistics Specialist at Zesty Paws/Solid GoldFufillment and Logistics Specialist at Zesty Paws/Solid Gold
AMRAM SHERBYAMRAM SHERBY
Sales/Business Development Representative at ZestySales/Business Development Representative at Zesty
Kevin KullitKevin Kullit
Restaurant Server at zesty steakhouse and boilRestaurant Server at zesty steakhouse and boil
Sophia DittrichSophia Dittrich
Radiation Therapist – Resource at Lemmen- Holton Cancer PavilionRadiation Therapist – Resource at Lemmen- Holton Cancer Pavilion
CAMERON WHITAKERCAMERON WHITAKER
Postgraduate Student at University Of GlasgowPostgraduate Student at University Of Glasgow