Summary
Overview
Work History
Education
Skills
Timeline
Generic

Osama Mohamed

Houston,TX

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

2
2
years of professional experience

Work History

Barista

Sweet
12.2023 - 04.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Provided Great Customer Service by greeting every customer warmly building relationships with customers, encouraging repeat customers and creating a welcoming environment.
  • Adapted to a fast-paced environment, effectively handling high volumes of customer during peak hours.
  • Maintain a thorough menu knowledge, including specials and promotions, to provide information and upsell when appropriate.
  • Conducted daily reports on stock, revenue, equipment, and ingredients such as coffee beans, dairy products, syrups, and other essential ingredients.

Body Shop Assistant

All American Towing
05.2022 - 12.2022
  • Created and Reviewed orders outlining necessary repairs.
  • Assisting in quality control by inspecting repaired vehicles to ensure quality and make any necessary touch-ups or corrections to vehicles.
  • Keeping stock of resources alongside ordering, receiving, and organizing parts, materials, and supplies.
  • Conducted routine maintenance on shop equipment and tools to ensure they were in good working condition, minimizing downtime and ensuring safe operation.

Pressure Washer

832-Washers
11.2021 - 08.2022
  • Engaged with customers to assess their needs, provide quotes, and schedule services.
  • Ensured high levels of customer satisfaction by delivering prompt, courteous, and professional service.
  • Conducted pressure-washing services for residential and commercial properties, including driveways, sidewalks, decks, patios, and building exteriors.
  • Expanded client base through networking, referrals, and community engagement.
  • Created and maintained an online presence through website management and social media platforms.

Drive-Thru Operator

McDonald's
11.2021 - 03.2022
  • Familiarity with food safety and sanitation guidelines to ensure a clean and safe working environment
  • Worked with my team to meet all of the food service needs for over 100 customers per day
  • Preformed Shift change tasks to keep the store organized and efficient each day

Education

High School Diploma -

Houston Community College
Houston, TX
05.2026

Skills

  • Strong Attention to detail and problem-solving skills, ensuring high-quality results and customer satisfaction
  • Proficient in using various POS systems for processing transactions, managing orders, and maintaining accurate financial records
  • Assisted with technical tasks in auto body repair, including using diagnostic tools, performing repairs, and maintaining shop equipment
  • Ensured accuracy and quality in order processing, beverage preparation, and vehicle repairs, maintaining high service and product delivery standards
  • Ability to troubleshoot equipment issues and perform necessary adjustments
  • Strong problem-solving abilities to address customer concerns and ensure satisfaction
  • Commitment to maintaining a safe work environment for both employees and clients

Timeline

Barista

Sweet
12.2023 - 04.2024

Body Shop Assistant

All American Towing
05.2022 - 12.2022

Pressure Washer

832-Washers
11.2021 - 08.2022

Drive-Thru Operator

McDonald's
11.2021 - 03.2022

High School Diploma -

Houston Community College

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Osama Mohamed