Osamah Dhaifallah
MELVINDALE,MI
Summary
With 7 years of experience as a Supervisor, I managed a team of employees within one of the company’s branches. My responsibilities included resolving interpersonal and work-related issues, organizing work schedules and shifts, addressing financial and accounting discrepancies, and ensuring smooth daily operations. Additionally, I handled customer complaints and ensured their timely resolution, contributing to an improved customer experience
Overview
6
6
years of professional experience
Work History
Team Leader
Ramez International
01.2018 - 02.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
3.7 & 3.3 - Scientific Department
Ibn Rushd & Alshab
Kingdom Of Bahrain & Yemen 12.2016
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
Timeline
Team Leader
Ramez International
01.2018 - 02.2024
3.7 & 3.3 - Scientific Department
Ibn Rushd & Alshab