Osbaldo Martinez
Ehrenberg,AZ
Summary
Driven Assistant Manager with a proven track record at NEXTracker, excelling in budget management and leadership. Demonstrated success in enhancing customer experience through effective communication and technical support, while ensuring compliance with safety standards. Skilled in MS Excel and adaptability, improved project reporting accuracy, and performance tracking, contributing to significant operational efficiencies.
Overview
5
5
years of professional experience
Work History
Assistant Manager
NEXTracker
Fremont, CA
07.2019 - Current
- Oversee on-site operations while working directly with subcontractors on planning, scheduling of construction and quality control applications
- Provide technical support for NEXTracker customers domestically, ensuring a best in class customer experience and providing product and system expertise to maximize customer value
- Establish and maintain effective communication channels with Project Management, Construction teams and Clients
- Provide guidance and technical support to personnel on issues concerning building component applications
- Monitored employee attendance records, timekeeping, and payroll information.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Produced thorough, accurate and timely reports of project activities.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
Education
HS Diploma -
Salome High School
Salome, AZ05.2019
Skills
- Budget Management
- Process Mapping
- Inventory Management
- Cost Analytics
- Supply Chain Planning
- Performance Tracking
- Communication
- Computer Skills
- Leadership
- Adaptability
- Research Skills
- Bilingual
- MS Word
- MS Excel
- MS PowerPoint
- Red Cross trained
References
Available Upon Request
Computerapplications
- MS Word
- MS Excel
- MS PowerPoint
Timeline
Assistant Manager
NEXTracker
07.2019 - Current
HS Diploma -
Salome High School
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