Oscar Alarcon
Rancho Cucamonga,CA
Summary
Dynamic leader experienced in managing high-grossing retail operations. Expertise in performance evaluation and employee development has consistently led to improved team productivity and customer satisfaction.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Manager
Skechers Superstore
Ontario, California
06.2024 - Current
- Managed 24,000 square ft Superstore, second-highest grossing Skechers location in U.S., overseeing daily operations and sales performance of X associates.
- Tracked key performance metrics and maintained accurate records to drive sales growth and optimize inventory management.
- Analyzed sales data to identify trends and support business decisions that enhanced operational efficiency.
Overnight Team Lead
Walmart
San Bernardino, California
10.2023 - 06.2024
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
- Evaluated overnight staff performance, providing constructive feedback and establishing clear growth expectations.
- Improved employee retention through supportive leadership and fostering open communication.
Online Sales Representative
TOYCO Collectibles
Chino, California
03.2020 - 01.2022
- Established and maintained e-commerce website to promote and sell products, adapting sales tactics based on competitor analysis.
- Updated product inventory regularly to ensure availability of best-selling items for prompt customer delivery.
- Utilized content management systems (CMS) and website analytics tools (e.g., Adobe Analytics, Quantum Metric) for effective e-commerce management.
Sales Associate
San Antonio Winery
Ontario, California
09.2019 - 04.2021
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed and implemented marketing initiatives to promote store events and special promotions.
- Coordinated with event planning teams for setup of exclusive winery member events.
Maintenance Supervisor
Toyota Arena
Ontario, California
10.2018 - 05.2019
- Managed maintenance operations for a 225,000 square ft venue that can host over 11,000 guests, has 36 luxury suites across two levels, a continuous concourse with a variety of concession and refreshment stands, and a VIP lounge.
- Collaborated with event coordinators to prepare venue for events, ensuring optimal guest experience and satisfaction.
- Conducted regular facility inspections, identified improvement areas, and implemented corrective actions to maintain operational standards.
Education
Bachelor of Arts - Entrepreneurship
California State University, San Bernardino
San Bernardino, CA01-2020
Associate of Arts - Business Management
Chaffey College
Rancho Cucamonga, CA01-2017
High School Diploma -
Alta Loma High School
Rancho Cucamonga01-2013
Skills
- Sales analysis
- Data analysis
- Customer engagement
- Reporting and documentation
- Operational management
- Cash flow management
- Goal setting
- Performance assessment
- Decision making
- Digital marketing
- Supply chain management
- Employee training
- Staff training and development
- Constructive feedback
- Relationship building
- Conflict resolution
- Customer service
Certification
- Google Data Analytics Specialization
- Google Cybersecurity Professional Certificate(v.2)
- ISC2 Candidate
Timeline
Manager
Skechers Superstore
06.2024 - Current
Overnight Team Lead
Walmart
10.2023 - 06.2024
Online Sales Representative
TOYCO Collectibles
03.2020 - 01.2022
Sales Associate
San Antonio Winery
09.2019 - 04.2021
Maintenance Supervisor
Toyota Arena
10.2018 - 05.2019
Bachelor of Arts - Entrepreneurship
California State University, San Bernardino
Associate of Arts - Business Management
Chaffey College
High School Diploma -
Alta Loma High School