Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oscar Almonte

Houston,TX

Summary

Dynamic professional with extensive experience in hospitality and security, including a successful tenure at Anchor Bar. Proven expertise in drink mixing and effective conflict resolution, consistently enhancing customer satisfaction. Recognized for fostering collaborative teamwork and maintaining a welcoming atmosphere while ensuring safety and compliance in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Bar Attendant

Anchor Bar
08.2019 - Current
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.

Security Guard Officer

Allied Universal Security Services
01.2021 - 07.2021
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.

Card Dealer

Seneca Buffalo Creek Casino
11.2021 - 07.2024
  • Handled cash transactions accurately and securely, contributing to casino revenue growth.
  • Mitigated complex player disputes through diplomatic problem-solving techniques, maintaining a positive gaming environment for all.
  • Developed strong rapport with guests by providing exceptional service and engaging in friendly conversation.
  • Exceeded customer expectations consistently as evidenced by frequent compliments from satisfied guests on service quality provided during their visits.

Education

High School Diploma -

Hutchinson Central Technical Highschool
Buffalo, NY
06-2020

Skills

  • Effective conflict resolution
  • Drink mixing expertise
  • Persuasive communication skills
  • Client support proficiency
  • Effective client relations skills
  • Collaborative teamwork

Timeline

Card Dealer

Seneca Buffalo Creek Casino
11.2021 - 07.2024

Security Guard Officer

Allied Universal Security Services
01.2021 - 07.2021

Bar Attendant

Anchor Bar
08.2019 - Current

High School Diploma -

Hutchinson Central Technical Highschool

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